Result-driven analyst with over five years of experience in operations, process management, client relationships, audit, financial statement analysis, and team management. Designs, drives, and delivers operational excellence through a ‘continuous improvement’ agenda based on industry recognised process management methodologies. Recognised as a creative thinker with strong analytical skills adept at implementing solutions that align with business strategy to meet business objectives within acceptable levels of risk. Skilled at monitoring the overall functioning of processes, identifying improvement areas, and implementing adequate measures to maximise customer satisfaction levels.
English (Fluent)