ANUMOD C
SENIOR SYSTEMS ASSOCIATE
Summary
Dedicated and detail-oriented Senior Systems Associate with a proven track record in effectively managing and optimizing IT infrastructure for diverse organizations. Skilled in implementing and maintaining robust technology solutions that enhance operational efficiency and security. Demonstrated expertise in troubleshooting complex technical issues, ensuring system reliability, and providing exceptional support to end-users. Strong background in network management, software updates, data management, and compliance with industry standards. Highly adept at leading cross-functional teams, project management, and driving continuous process improvement. Committed to staying abreast of the latest technological advancements to drive innovation and deliver value to the organization.
Overview
4
4
years of professional experience
2
2
Certifications
3
3
Languages
Work History
SENIOR SYSTEMS ASSOCIATE
INFOSYS
07.2023 - Current
- Manage, maintain, and support the organization's IT systems, including servers, networks, and applications
- Provide advanced technical support for hardware, software, and network issues
- Troubleshoot and resolve complex technical problems in a timely manner
- Perform regular maintenance tasks, such as backups, monitoring, and performance tuning
- Configure and maintain network devices such as routers, switches, and firewalls
- Implement and manage security measures to protect IT systems and data
- Collaborate with cross-functional teams to ensure project success
- Maintain accurate documentation of system configurations, procedures, and changes
SYSTEMS ASSOCIATE
INFOSYS
01.2023 - 06.2023
- Monitor and maintain computer systems and networks
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Apply software patches and perform upgrades to ensure systems are up-to-date
- Monitor network performance to ensure optimal operation and resolve connectivity issues
- Ensure data integrity and security through regular backups and secure data storage practices
- Manage hardware inventory and coordinate repairs or replacements as needed
SERVER ADMINISTRATOR
INFOSYS
07.2021 - 12.2022
- Install, configure, and maintain server hardware and software
- Use data and analytics to monitor performance and make data-driven decisions
- Troubleshoot and resolve server-related issues promptly
- Ensure that all operations meet quality standards and comply with regulations
- Oversee customer service operations to ensure customer satisfaction
Education
Diploma - electronics engineering
Govt. Polytechnic College
01.2017 - 2020.01
Skills
- Technical Assistance
- Proactive Troubleshooting
- Cloud Infrastructure Management
- Azure Cloud Expertise
- Workflow Enhancement
- Team Coordination
Certification
Az-900 - Microsoft Azure fundamentals (Microsoft certified)
Accomplishments
- Received appreciation from client for fulfilling their requirements in timely and effective manner.
- Managed major change implementation and server patching for both on premises and cloud.
Personal Information
- Passport Number: V2815864
- Passport Expiry Date: 07/09/39
Disclaimer
I hereby declare that the above particulars of facts and information stated are true, correct and complete to the best of my belief and knowledge.
Timeline
SENIOR SYSTEMS ASSOCIATE
INFOSYS
07.2023 - Current
SYSTEMS ASSOCIATE
INFOSYS
01.2023 - 06.2023
SERVER ADMINISTRATOR
INFOSYS
07.2021 - 12.2022
Diploma - electronics engineering
Govt. Polytechnic College
01.2017 - 2020.01
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