Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Disclaimer
Place
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Timeline
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Anumol P S

Anumol P S

Ernakulam

Summary

Dynamic Senior Executive with extensive experience in business partnerships and operations at Pearl Data Direct Pvt. Ltd. Proven track record in optimizing partner onboarding and enhancing customer satisfaction through effective SLA monitoring. Skilled in compliance coordination and corridor pricing, leveraging strong collaboration and process optimization abilities to drive successful project outcomes.

Overview

18
18
years of professional experience

Work History

Senior Executive – Business Partnerships

Pearl Data Direct Pvt. Ltd (Lulu Group)
Kochi
08.2022 - Current
  • Managed global onboarding projects including NDA, commercials, compliance, and integration.
  • Collaborated with legal, tech, ops, and finance teams to deliver timely go-lives.
  • Handled pricing for corridors, settlement models, and partner evaluations.
  • Coordinated with multi-country bank, MTO, and fintech partners using Aerotruth.

Senior Executive – Operations & Service Quality

Xpress Money Services Ltd
India
06.2017 - 08.2022
  • Company Overview: Global Operations
  • Delivered support and escalations for operations ensuring SLA compliance.
  • Developed and updated SOPs for new products and supported process training.
  • Led feedback and service quality initiatives enhancing customer satisfaction.
  • Global Operations

Senior Executive – Regional Operations & Service Quality

XM Services India Ltd (Payroll) – Xpress Money
06.2011 - 11.2017
  • Company Overview: Regional Ops
  • Central point of contact for agent documentation and business development support.
  • Ensured compliance with documentation and handled regional partner onboarding.
  • Liaised with head office on configuration and agreement sign-offs.
  • Regional Ops

Junior Officer – Money Transfer Services

UAE Exchange & Financial Services Ltd
India
06.2007 - 12.2009
  • Company Overview: Regional Ops
  • Coordinated service quality for customer queries and support activities across branches.
  • Regional Ops

Education

Diploma -

Electrical Engineering
01.2003

Higher Secondary Education -

01.2000

SSLC -

Skills

  • Business Partnership Development
  • Fintech & Cross-border Remittance
  • Partner Onboarding Lifecycle
  • Legal, Risk & Compliance Coordination
  • Process Optimization & Documentation
  • SLA Monitoring & Customer Experience
  • Corridor Pricing & Settlement Structuring
  • JIRA
  • Confluence
  • Aerotruth

Languages

  • Malayalam, Fluent (Read/Write/Speak)
  • English, Fluent (Read/Write/Speak)
  • Hindi, Proficient (Read/Write/Speak)
  • Tamil, Conversational (Speak)

Hobbies and Interests

  • Cooking
  • Music
  • Movies
  • Travelling

Disclaimer

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. I take full responsibility for the accuracy of the particulars mentioned in this resume.

Place

Ernakulam, Kerala

<Enter your own>

  • Spouse's Name: Rejimon E. R
  • Anantha Narayanan E. R
  • Aadi Narayanan E. R
  • Date of Birth: 03/02/1983
  • Marital Status: Married

Timeline

Senior Executive – Business Partnerships

Pearl Data Direct Pvt. Ltd (Lulu Group)
08.2022 - Current

Senior Executive – Operations & Service Quality

Xpress Money Services Ltd
06.2017 - 08.2022

Senior Executive – Regional Operations & Service Quality

XM Services India Ltd (Payroll) – Xpress Money
06.2011 - 11.2017

Junior Officer – Money Transfer Services

UAE Exchange & Financial Services Ltd
06.2007 - 12.2009

Diploma -

Electrical Engineering

Higher Secondary Education -

SSLC -

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Anumol P S