ANUPAM KAKKAR
Lead Credit Specialist
New Delhi
Summary
I want to be a part of the success in an environment of growth and excellence which strives me to grow with the organization.
Results-oriented Credit Specialist with exemplary financial analysis and communication skills. Respectful professional skilled assisting customers with loan portfolios by running credit applications and developing reports.
Overview
4
4
years of professional experience
2018
2018
years of post-secondary education
Work History
Lead Credit Specialist
American Express Campus
06.2022 - Current
- Currently Working as a Senior Credit Specialist in Segment Currents
- Dealing with a variety of American Express cards and resolving concerns regarding the card usage.
- Perform financial analysis on customers card and also assist is recovery of unpaid dues.
- Responsible for identifying and reporting suspicious activity to the appropriate unit as per the customer's request.
ISP Pilot
- Worked and led in one of the pilot batches for ISP for segment Currents
- One of the first to operate on ISP without leveraging CSP functionality
- Working with strategy, Operations, Product team & GBI in testing the credit centric Functionality of ISP and Reporting issues.
- Part of ISP Staging and highlighting observations
Cognizant Technology Solutions India Private Limited
05.2021 - 05.2022
- Minimizing Process knowledge Gap through frequent updates
- Experience in Credit/Collections, Billing, or Customer Service
- Strong customer focus with the ability to have detailed and intelligent financial discussions with Card Members
- Excellent analytical, negotiation and decision-making skills
- Strong communication and organizational skills
- Demonstrate personal excellence including efficiency, integrity, and accountability.
Education
Bachelor of Commerce -
Allahabad University
AllahabadA.I.S.S.C.E (XII) - undefined
Tagore Public School
A.I.S.S.E (X) - undefined
Tagore Public School
Skills
- Analytical reporting skills
- Time management
- Experienced with MS Excel
- Effective communication
- Analytical problem-solving ability
- Analytical reporting skills
Interests
Listening to music, Playing Football, Community Service, Adventure Sports
PERSONAL SKILLS
Confident team player pursuing a customer centric role to expand relationships and draw in new business through effective communication, problem solving and active listening skills.
Disclaimer
I hereby declare that all information given above is true to the best of my knowledge and belief. I will be solemnly responsible for any discrepancy found in them.
Date: Place: Delhi
Timeline
Lead Credit Specialist
American Express Campus
06.2022 - Current
Cognizant Technology Solutions India Private Limited
05.2021 - 05.2022
A.I.S.S.C.E (XII) - undefined
Tagore Public School
A.I.S.S.E (X) - undefined
Tagore Public School
Bachelor of Commerce -
Allahabad University
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