Anupam Kumar
Mumbai
Summary
Seasoned IT leader with a proven track record at D'Decor Home Fabrics Pvt. Ltd, excelling in strategic program management and fostering a culture of global IT service excellence. Spearheaded innovative IT infrastructure solutions and security policy development, achieving significant operational efficiencies. Expert in risk assessment and mentoring, ensuring regulatory compliance and SLA adherence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager - IT Infrastructure and Information Security Head
D'Decor Home Fabrics Pvt. Ltd
Mumbai
02.2019 - Current
- Led a team of 20 IT professionals managing technology infrastructure across Pan India facilities, ensuring seamless operations of servers, networks, information security, datacenters, physical security, disaster recovery (DR) setups, and infrastructure enhancements
- Delivered multiple virtualization projects using diverse technologies such as VMware, Hyperconverged Infrastructure (HyperFlex, Nutanix), Hyper-V, and OpenShift
- Lead AI, ML, Computer vision, and IoT initiatives, and multiple Automations for enhanced operational efficiency
- Designed and implemented a comprehensive IT security strategy, ensuring adherence to industry regulations, standards, and data protection laws while aligning with organizational objectives
- Managed and implemented multiple email(Lotus Notes, O365) solutions, data and email archival, both on-premise and on cloud platforms
- Plant Robotics and SMART Factory Implementation: Managed the infrastructure for plant robotics, overseeing the entire production process from Yarn to final product delivery
- Hybrid Cloud Platform Management: Effectively managed hybrid platforms across various cloud providers for e-commerce and Brand Portals
- Led a team of developers responsible for various portals and in-house developed apps, ensuring their day-to-day support and maintenance
- Greenfield S4HANA Infrastructure: Developed an innovative infrastructure solution for the establishment of a Greenfield S4HANA project for both primary and DR sites
- Process Standardization: Established standardized processes for various infra services, including DR drills, backup systems, change requests, replication across various locations
- Digital Transformation: Played a pivotal role in the implementation of various digital initiatives across the organization
- Over the past three years, led the transition from paper-based operations to a paperless work culture
- IT Training Culture: Fostered a culture of continuous IT training, regularly conducting sessions to raise awareness about new IT initiatives, IT system adoption, cybersecurity best practices, and technology updates
Asst. General Manager - Infrastructure Solution Architect and Project lead
Aditya Birla Group
Bangalore
12.2010 - 02.2019
- Led a team of 50+ professionals for Infrastructure implementation and support across PAN India facilities of Madura Garments and Pantaloons
- Ensured the availability and accessibility of IT systems to meet business SLAs
- Managed an IT infrastructure budget of 25 Crore, including Capex and Opex, ensuring alignment with approved budgets and regular updates to key stakeholders
- Restructured and provided technical expertise for LAN/WAN setups across various locations
- Oversaw the implementation and maintenance of network devices, security devices, servers, storage, backup, Email/AD services, remote access, and Intranet systems
- Maintained comprehensive documentation of IT infrastructure processes, controls, and disaster recovery planning
- Ensured compliance with security and audit controls, including ITIL practices and software licensing
- Successfully set up S4HANA ERP solution infrastructure and executed the migration of existing Oracle Retek to S4HANA
- Initiated vulnerability assessments and penetration tests, formulated security measures, emergency procedures, and incident response policies
- Managed Brand.com, e-commerce platform on AWS and Azure Cloud
- Successfully migrated three businesses' datacenters from on-premises to IBM private cloud in Bangalore, minimizing downtime and ensuring a smooth transition
Infrastructure Manager
Aditya Birla Retail Limited (ABRL)
Mumbai & Bangalore
12.2010 - 03.2018
- Directed a dedicated team of 30+ professionals responsible for the management of 3 different Retail Business, spanning over 2500 stores and 10+ warehouses
- Comprehensive IT budgeting and strategic planning to address both Opex and Capex requirements
- Initiatives to automate routine housekeeping, archiving, and purging tasks across various systems
- Periodic Disaster Recovery Drills for all business-critical Application Systems
- Mentoring the team, fostering a culture of excellence in delivering customer support service
- Regular assessments to redundancy of servers and network devices, including WAN components
- Focused on maintaining a secure environment by identifying and addressing security gaps and implementing necessary enhancements
- Successfully ensured the on-time launch of GST in July 2017 without any business interruptions by providing parallel infrastructure systems to support extensive testing and facilitating OEM-provided patching
- Spearheaded cost-saving initiatives through multiple consolidation projects
- Completed seamless datacenter migrations in Mumbai, Hyderabad, and Bangalore
- Led the migration of email systems from on-premises Exchange servers to IBM Lotus Notes and subsequently to Microsoft Office 365, ensuring seamless transitions
Team Lead
Accenture
Mumbai
06.2010 - 12.2010
- Led a team of 6+ professionals providing dedicated support to UK client for their pension operations
- Facilitated daily coordination meetings with the London-based onsite team to gather requirements for tasks to be managed from India and ensured seamless handover of ongoing activities between UK and Indian shifts
- Implemented and provided ongoing support for VDI solutions using Citrix XenApp virtualization
- Monitored and generated detailed reports on system performance for clients to ensure operational efficiency
- Conducted capacity planning for existing systems and upcoming projects to optimize resource utilization
- Designed and introduced new processes for enhanced system monitoring and client reporting
- Mentored and trained India-based team members, resulting in significant cost savings and enhanced project productivity
- Optimized existing monitoring systems to improve reporting accuracy and enable proactive alerting for developers, administrators, and clients
Technical Team Lead
JP Morgan Chase
Mumbai
06.2009 - 06.2010
- Had a brief stint as Technical Lead with 8 team members for APAC, EMEA and NA regions
- Leading APAC (Asia Pacific) Team for AIX and Solaris System Support
- Act as technical lead in CAB (Change Advisory board) for TSS LOB (Line of Business) across JPMC
- Providing and implementing solution for Multiple Clustering/HA requirement for Active/passive, Active/Active and Hybrid Setup for multiple Node Cluster
- Actively participated in Multiple DR drill across various regions like NA, EMEA, APAC
- Worked on Various System Management and Monitoring tools like ESM, Infovista, Remedy, peregrine
- With following strict process, did lot of Infra setup remotely across different regions Datacenters
Asst Manager
Tata Communications Ltd (aka VSNL)
Mumbai
06.2005 - 06.2009
- Began my career at VSNL through a college campus selection
- My performance during a rigorous three-month induction program led me to specialize in the infrastructure department
- Managed diverse datacenter hardware devices from multiple OEMs and oversaw various Unix flavors, including AIX 5.1, 5.2, 5.3; Solaris 8, 9, 10; and HP-UX 11i
- Handled a wide range of storage technologies, from DAS to enterprise-class storage solutions
- Successfully executed two datacenter migrations: one within Mumbai and another from Mumbai to Pune
- Implemented multiple Veritas Clusters for OSS-BSS projects, utilizing both Active/Active and Active/Passive configurations, including Oracle RAC setup with Veritas Cluster
- Successfully migrated complete data online from Hitachi storage 7700 to new storage -9960
- Deployed Veritas NetBackup solutions for comprehensive backup management across all servers
Education
B. Tech - Computer Science and Engineering
NIT Bhopal
06-2005
Skills
- Strategic Program and Project Management
- Information Security Leadership
- Effective Risk Assessment and Mitigation
- Comprehensive Security Policy Development
- Regulatory Compliance
- Innovative IT Infrastructure Solutions
- Global IT Service Excellence
- Proactive Incident Response and Disaster Recovery
- Security Audit and Penetration Testing Proficiency
- Talent Mentoring and Leadership Cultivation
- Process-Driven Support Systems Optimization
- Service Quality Assurance with SLA Adherence
- Budget Management and Cost Control
- On-Time and On-Budget Project Delivery
Certification
- Training on Various ML Algorithms, Yolo V7, Computer Vision programs.
- Attended 5 days extensive training on Python.
- Attended training program on Data visualization, MIS and its new age data analytics solutions.
- Training on NLP, LLM and generative AI.
- Got trained on Amazon AWS and Microsoft azure platform.
- ITIL V3 Certification.
- Attended PMP mandatory 35 Hrs Classroom course.
- Solaris 10 and AIX Certification.
Languages
- English
- Hindi
Personal Information
Passport Number: Indian
Languages
Hindi
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
General Manager - IT Infrastructure and Information Security Head
D'Decor Home Fabrics Pvt. Ltd
02.2019 - Current
Asst. General Manager - Infrastructure Solution Architect and Project lead
Aditya Birla Group
12.2010 - 02.2019
Infrastructure Manager
Aditya Birla Retail Limited (ABRL)
12.2010 - 03.2018
Team Lead
Accenture
06.2010 - 12.2010
Technical Team Lead
JP Morgan Chase
06.2009 - 06.2010
Asst Manager
Tata Communications Ltd (aka VSNL)
06.2005 - 06.2009
B. Tech - Computer Science and Engineering
NIT Bhopal