Mindfulness - Reading, Exploring, Choreography and Hiking
Anupam Kundu
Group Manager, Solution Designer
Pune,Maharashtra
Summary
Accomplished Group Manager, with proven expertise in organizational assessments and optimizations. Expert in assessing systems, controls and procedures for weaknesses and opportunities for improvement for more than 16years. Specializes in Telecom BSS/OSS organizations.
Possess a strong intent to pursue a career as an E2E Business Analyst in the Telecom BSS/OSS domain.
I possess the ability to quickly learn and adapt to any environment.
Overview
18
18
years of professional experience
Work History
Senior Business Analyst
Netcracker Technology Solutions Pvt. Ltd.
Pune, Maharashtra
12.2016 - 02.2026
- 8+ years of experience as a Senior Business Analyst for Integration, Order Entry (OE) and Order Management (OM) in Netcracker Technology Solutions Pvt. Ltd.
- Documented workflow charts, records and job descriptions to guide overall organizational improvements.
- Consulted Customers to gather Requirements, analyzed them, drafted Functional designs
- Liaised with Development and Testing teams to ensure streamlined delivery of the requirements
- Apart from UAT support in pre-prod and internal environments, also provided post-production deployment support
I.T. Analyst
Tata Consultancy Services Private Limited
07.2013 - 12.2016
- 3 years and 5 months of experience as I.T. Analyst and played the role of a Functional Lead and Senior Business Analyst - for Unified Prepaid Support Systems project at Tata Consultancy Services Private Limited.
Senior Software Engineer
iGate Computer Systems
01.2011 - 07.2013
- 2 years and 6 months of experience, designated as Senior Software Engineer and playing the role of Business Analyst – for Unified Prepaid Support Systems project at iGate Computer Systems.
- Erstwhile Patni Computer Systems
Business Analyst Grade2
ExcelaCom Technologies
06.2008 - 12.2010
- 2 years and 6 months of experience, designated as Business Analyst Grade2 and playing the role of Business Analyst – Product Development Group at ExcelaCom Technologies.
- Previously known as Allfon Systems Private Limited, Chennai (CMMI L3 and ISO 9001:2000 certified)
Education
Bachelor of Technology - Electronics and Communications
Institute of Technology and Marine Engineering
Kolkata, West Bengal01.2008
HSC - Science
Hariyana Vidya Mandir
Kolkata, West Bengal01.2003
SSC - Elementary
Hariyana Vidya Mandir
Kolkata, West Bengal01.2001
Skills
Telecom (OSS/BSS)
Use-Case analysis
Agile methodologies
Business process documentation
Requirements gathering
Business process modelling
Unified modelling language
REST API
Custom Section
Java (Basic), Web Services, REST API Services (JSON), MS Office Suite (2013 and less), SOAP UI 3.0, Enterprise Architect (ver. 13.0), Visio, PlantUML, Telecom (OSS/BSS)
Awards
- Spotlight award in the Q4 of 2019 for the contribution and performance in TELUS
- You’ve Made The Difference award in the Q2 of 2019 for the contribution and performance in TELUS
- Star in the Q4 of 2017 for being an excellent performer in both functional as well as Business aspects for Mobility & Homes Theme
- Star of the Month for spearheading and managing 4G Launch in PAN India for Vodafone in 08/2016
- On the Spot Award for resolving a critical issue for restricting unbridled usage within a very short time for Vodafone in 02/2016
- Best Team Award for spearheading and managing Ericsson IN implementation for Vodafone circles in 04/2015
- Star of the Month for handling complex requirements without any post-production issues for Vodafone in 05/2014
- Applause for successful implementation of 'Customer Empowerment' in Assam circle for Vodafone in 11/2013
- Rising Star of the Quarter for the duration 04/2010 to 06/2010
Personal Information
- Pan Number: AVOPK2082R
- Date of birth: 04/28/85
Accomplishments
Spotlight award
for the contribution and performance in TELUS
You’ve Made The Difference award
for the contribution and performance in TELUS
Star
for being an excellent performer in both functional as well as Business aspects for Mobility & Homes Theme
Star of the Month
for spearheading and managing 4G Launch in PAN India for Vodafone
On the Spot Award
for resolving a critical issue for restricting unbridled usage within a very short time for Vodafone
Best Team Award
for spearheading and managing Ericsson IN implementation for Vodafone circles
Star of the Month
for handling complex requirements without any post-production issues for Vodafone
Applause
for successful implementation of “Customer Empowerment” in Assam circle for Vodafone
Rising Star of the Quarter
Interests
Fitness - Workouts and Badminton
Timeline
Senior Business Analyst
Netcracker Technology Solutions Pvt. Ltd.
12.2016 - 02.2026
I.T. Analyst
Tata Consultancy Services Private Limited
07.2013 - 12.2016
Senior Software Engineer
iGate Computer Systems
01.2011 - 07.2013
Business Analyst Grade2
ExcelaCom Technologies
06.2008 - 12.2010
Bachelor of Technology - Electronics and Communications
Institute of Technology and Marine Engineering
HSC - Science
Hariyana Vidya Mandir
SSC - Elementary
Hariyana Vidya Mandir