Playing Cricket
Anupam Shekhawat
Churu
Summary
Dynamic finance professional with over 9 years of specialized experience in Accounts Receivables, demonstrating expertise in managing the cash application process, collections, and dispute resolution. Proven track record of collaborating with cross-functional teams to optimize processes, reduce costs, and enhance customer satisfaction. Results-driven leader recognized for implementing process improvements that drive team success and operational efficiency. Strong analytical skills and adaptability in fast-paced environments contribute to effective problem-solving and strategic decision-making.
Overview
10
10
years of professional experience
1
1
Certification
2
2
Languages
Work History
Management Trainee
Genpact
08.2024 - 11.2024
- Responsible to reconcile and take appropriate action on missing payments(bank vs Oracle payments)
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
Assistant manager
EXL services
09.2015 - 07.2024
- Joined EXL in 2015 As Customer care executive and Supported Canada & US-based (Business & individual) customers for Account Receivables and Payment-related queries over emails & calls. Following Cash-App process on all manual /electronic remittances/ incoming payments which was received through Credit card/lockbox /ACH payments.
- Promoted in 2019 As SME-Preparing day end reports & reporting those to managers & client. Sharing client errors and corrective action with team and to increase the accuracy and to avoid repetition of errors. Managing team of 15 members successfully in complicated cases & escalations. Providing customer service regarding account adjustments, short payments & resolved client discrepancies. Managing un-applied payments & reconciling the payments. Processing Payments through Bill-Trust software Able to communicate and follow-up effectively with the customer and account directors regarding customer accounts on a timely basis. Having interpersonal skills with the ability to build and maintain relationships with clients and stakeholders. Mentoring new joiners and providing training to them to get through the process as well as technical skills.
- Promoted as Assistant manager in July 2023-Managing a Team of 25 Employees with 2 SME's, Migrated 1 new process along with manager.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
CCE
Truworth
01.2015 - 09.2015
- Acted as a liaison between physicians and U.S. insurance companies to resolve claim status issues and ensure timely processing.
Education
B. Com -
Seth Motilal College
04.2009
Skills
Cash App Proficiency
Certification
RS CIT Certificate
Interests
Details
- Churu, Jaipur, India
- 8890857835
- Anupamsinghshekhawat@gmail.com
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Career advancementCompany CultureTimeline
Management Trainee
Genpact
08.2024 - 11.2024
Assistant manager
EXL services
09.2015 - 07.2024
CCE
Truworth
01.2015 - 09.2015
B. Com -
Seth Motilal College
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