Summary
Overview
Work History
Education
Skills
Languages
Timeline
Anurag Yadav

Anurag Yadav

Counselor, Distributor, Machine Operator, Telecalling
Lucknow,UP

Summary

Passionate counselor committed to helping clients work toward healing and self-sufficiency while emphasizing personal strengths. Honest and disciplined professional with several years of comprehensive experience in residential and outpatient care. Impeccable communicator possessing ethical decision-making abilities.

Compassionate Counselor focused on helping patients overcome personal obstacles. Diligent and resourceful professional with several years of hands-on experience diagnosing issues and cultivating personalized treatment plans. Comfortable working either autonomously or in team-based setting to resolve issues.

Overview

5
5
years of professional experience

Work History

Telecaller

Manager
Lucknow
02.2020 - Current
  • Done work timely
  • Do good for my work
  • Make a good behaviour
  • Provided excellent customer service by responding to customer questions and complaints in a professional and courteous manner.
  • Followed up with customers via telephone or email regarding their inquiries or orders placed over the phone.

Counselor

Manager
Lucknow
01.2020 - Current
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
  • Participated in regular team meetings to discuss case management issues and plan services for clients.
  • Consulted on outside cases using personal expertise in diagnoses.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.

Education

High School Diploma -

Rama Inter College , Itaunja Lucknow
03-2010

Skills

  • Case management
  • Record keeping
  • Team collaboration
  • Educational support
  • Effective communication

Languages

Hindi
First Language
English
Beginner (A1)
A1

Timeline

Telecaller - Manager
02.2020 - Current
Counselor - Manager
01.2020 - Current
Rama Inter College - High School Diploma,

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Anurag Yadav Counselor, Distributor, Machine Operator, Telecalling