Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
ANURAG KUMAR

ANURAG KUMAR

Varanasi

Summary

Dynamic Relationship Manager with ICICI Bank, skilled in sales enhancement and loan processing. Achieved consistent portfolio growth by fostering strong partnerships and delivering tailored mortgage solutions. Expert in credit analysis, driving customer satisfaction through innovative product offerings and effective cross-selling strategies. Proven ability to exceed sales goals and enhance team performance.

Overview

3
3
years of professional experience
2019
2019
years of post-secondary education

Work History

Relationship Manager, Banking Operations

ICICI Bank
Rudrapur
03.2024 - Current
  • Management customer service team and offline sales for branch growth.
  • End to end branch operational management ensuring smooth functioning of day to day banking activities.
  • Monitoring audit compliance, internal controls and adherence RBI/bank policies.
  • Acquisition of CASA and asset products in coordination with branch targets and business plan.
  • Handling and resolving customer queries, escalations and issues.
  • Oversight of third party products(Insurance, mutual fund) including documentation and compliance.
  • Supporting branch in business growth initiatives and achievements of CASA and asset targets.

Mortgage Relationship Manager

ICICI Bank
Kanpur
11.2022 - 03.2024
  • Consistently met or exceeded monthly sales goals by cultivating an extensive network of industry partners and leveraging existing client relationships.
  • Increased loan portfolio growth by developing and maintaining strong relationships with real estate agents, builders, and financial planners.
  • Enhanced customer satisfaction by providing personalized mortgage solutions tailored to individual needs.
  • Assisted in developing innovative mortgage product offerings to meet evolving market demands.
  • Managed mortgage applications and ensured compliance with banking regulations.

Education

PGDB - Post Graduate Diploma in Banking

Manipal Academy of Higher Education
03.2022 - 05.2023

Bachelor of Arts -

Banaras Hindu University
Varanasi, India
08.2015 - 06.2018

Advance Diploma In Computer Application - ADCA

IARAS Computer Education
07.2016 - 07.2017

SSC -Inter College Bariyasanpur Varanasi
Varanasi

Skills

  • Sales enhancement through cross-selling
  • Loan processing
  • Portfolio management
  • Credit analysis

Personal Information

  • Date of Birth: 06/11/97
  • Visa Status: NA

Languages

  • Hindi
  • English

Timeline

Relationship Manager, Banking Operations

ICICI Bank
03.2024 - Current

Mortgage Relationship Manager

ICICI Bank
11.2022 - 03.2024

PGDB - Post Graduate Diploma in Banking

Manipal Academy of Higher Education
03.2022 - 05.2023

Advance Diploma In Computer Application - ADCA

IARAS Computer Education
07.2016 - 07.2017

Bachelor of Arts -

Banaras Hindu University
08.2015 - 06.2018

SSC -Inter College Bariyasanpur Varanasi
ANURAG KUMAR