Anusha Ainapur

• Proposed the implementation strategy of IT Asset management tool (ServiceNow) after conducting market analysis and research on various available solutions.
• Led the requirements gathering and analysis of Amadeus's processes for IT Asset management by collaborating with stakeholders.
• Performed Gap Analysis of current solutions by detailed feature mapping and benefits analysis.
• Collaborated with Business Owners for propagating the benefits and acquire funding. Provided trainings/demonstrations via Roadshows.
• Built a long term plan (LTP), designed a high level design prototype/MVP by studying the data governance, data pipelines, product ecosystem, APIs,etc for demonstrating the ITAM solution.
• Developed product roadmap, defined milestones/initiatives and created documentation. Led the development team by conducting story mapping exercises in SAFe Agile format.

• Worked with the product manager, technical lead, and other stakeholders to ensure development of forecasting tool.
• Worked with cross functional teams to gather requirements and define user acceptance criteria for all the development stories.
• Wrote functional requirements and performed REST - API testing using Swagger/Postman.
• Maintained and prioritize product backlog in JIRA. Facilitated release activities and maintained documentation in confluence.
• Conducted A/B tests, UATs surveys and requirement gathering activities across product community forums.
• Performed regular reviews of the development processes to look for ways to improve current processes, correct bottlenecks, and improve workflow.

Led the Implementation of purchased SaaS product and provided post implementation support for over 40 customers.

Worked with the product team closely, to report and implement enhancement requests of customers.

Gathered user feedback data and documented user stories for Product team and Leadership.

Prioritised, coordinated and led the product deployment.

Generated revenue of 45000 USD Contributed to the revenue by closing implementation projects and through cross selling products.