Anusha J

Program and Project

Skilled in strategic planning and execution.
Sets and monitors KPIs and goals.
Fosters cross-functional collaboration.
Optimizes processes for efficiency.

Relationship Management and Stakeholder Engagement

Onboarding and support for DSAs.
Trains and develops third-party partners.
Experienced in negotiation and conflict resolution.
Builds strong partnerships with DSAs and teams.

Loan Operations and Risk Management

Knowledgeable in underwriting and risk assessment.
Manages end-to-end loan processing workflows.
Ensures compliance with regulatory standards.
Focuses on fraud prevention and quality assurance.

Analytical Skills and Performance Monitoring

Uses data-driven insights for performance analysis.
Prepares loan portfolio reports and metrics.
Tracks and improves loan conversion and DSA productivity.
Proficient in CRM and analytics tools (Salesforce, Excel, SQL).

Customer-Centric Approach

customer service and experience.
Skilled in issue escalation and resolution.
Implements loyalty and retention strategies.

Financial Product Knowledge

understanding of education loan products.
Keeps up with market trends in financial products.
Knowledgeable about regulatory compliance in lending.

Process Improvement and Lean Methodologies

Lean or Six Sigma for process improvement.
Optimizes workflows and manages time effectively.
Efficient in resource allocation and prioritization.

Communication and Leadership Skills

Strong written and verbal communication skills.
Works with senior management on strategic plans.
Mentors and leads teams effectively.
Resolves conflicts and motivates DSAs and teams.

Market Analysis and Product Development

Conducts market research and competitive analysis.
Assesses customer needs and gathers feedback.
Manages product lifecycle and development feedback loops.

• Managing and coordinating the disbursement of funds to various stakeholders, such as suppliers, vendors, employees, and customers
• Developing and implementing efficient disbursement procedures to ensure timely and accurate payments
• Ensuring that disbursements adhere to company policies, legal regulations, and financial standards
• Reviewing disbursement data and financial reports to monitor spending patterns and identify potential cost-saving opportunities
• Building and maintaining positive relationships with vendors and negotiating favorable payment terms
• Leading and guiding the disbursement team to ensure smooth operations and timely execution of payments
• Identifying and mitigating potential risks associated with disbursements, such as fraud or errors
• Coordinating disbursements to maintain optimal cash flow levels
• Providing regular reports to management on disbursement activities and financial performance
• Leveraging technology and automation to improve the efficiency and accuracy of the disbursement process

• Developed and implemented strategies for efficient and timely fund disbursement, aligned with organizational goals
• Mitigated risks related to disbursement activities, including credit, operational, and compliance risks
• Collaborated with internal and external stakeholders to ensure smooth disbursement processes
• Identified training needs and facilitated the professional development of the disbursement team
• Improved client satisfaction by consistently delivering high-quality work on schedule
• Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion

• Process and manage loan disbursements to borrowers according to company policies and procedures
• This involves verifying loan documentation, ensuring all required approvals are obtained, and disbursing funds accurately and on time
• Review loan documents, contracts, and agreements to ensure accuracy and compliance with company policies and regulatory requirements
• Identify any discrepancies or errors and coordinate with relevant teams or departments for resolution
• Collaborate with internal teams, such as sales, credit, and operations, to gather necessary information, resolve queries, and ensure smooth loan disbursement processes
• Communicate with external stakeholders, such as borrowers, financial institutions, and legal entities, as needed
• Maintain accurate and up-to-date records of loan disbursements, including transaction details, borrower information, and supporting documentation
• Prepare regular reports on loan disbursement activities, including disbursement status, pending disbursements, and any issues or delays
• Present reports to management and provide insights for process improvement
• Continuously evaluate and streamline loan disbursement processes to enhance efficiency, accuracy, and customer experience

• Analyzed financial statements, credit reports, and customer profiles to assess creditworthiness and set credit limits for new and existing customers
• Reviewed and approved credit applications and customer credit limits in a timely manner
• Developed and implemented process control strategies to reduce process variability and improve process stability