Anusha Nelluri

• Trained and experienced in different Workday Modules like HCM, Recruiting, Security access.
• Worked on multiple projects, Change Requests in creating new steps or modifying Business Process workflows, Created notifications, Condition rules, Calculation fields and other Configuration and system upgrades.
• Performed system testing and coordinated user testing and acceptance. Created Test scenarios and data staged and have an experience in handling ServiceNow.
• Provided day to day support for complex HR technology solutions including, researching, and resolving problems, unexpected results, or process flaws.
• Provided support to HR Technology System Administrators on ticketing and complicated issues.
• Evaluated system change requests to optimize Arrow's global usage of existing HR technology solutions (e.g., Workday, ServiceNow) to enhance operations and user experience.
• Managed and implemented small system Change Requests following HR Technology’s change management and delivery processes as break fixes.
• Recommended process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy.
• Worked with other internal resources to develop user procedures and guidelines and documentation. Worked with other teams to develop and train internal clients on new processes/functionality and ensure training materials are in place for new hires.
• Perform mass data uploads into Workday utilizing EIB processes.
• Worked on security cases and access related issues of employees in Workday.
• Trained new hires and interns on workday HCM,recruiting, security cases tasks in their regular day to day work.

• Facilitate the day-to-day administrative requirements of the various HR Systems (e.g. Workday, SharePoint and ServiceNow). Activities to include maintenance of user profiles (systems access and security) and system tables (adds/changes/deletes). Assisted in the review, testing and implementation of HR system upgrades or patches. Collaborated with functional and technical staff to coordinate application of upgrade or fix
• Worked on tasks related to internal Transfers, Job change, Create job requisition, Retro Pay Process,Compensation,Time and Absence ,Move Worker, Assign roles and create supervisory organizations and other Workday related tasks.
• Worked on complete end to end New Hire process on Workday
• Worked on different activities like DMA, candidate inquiries, employment verifications and invoice processing of APAC and EMEA location employees with 100% quality on Workday.
• Performed scheduled data audits to identify and resolve data discrepancies and recommend solutions or alternate methods to avoid recurrence.

• Worked on different activities like DMA, candidate inquiries, employment verifications and invoice processing of APAC and EMEA location employees with 100% quality on workday.

Invoice processing.

• Process different invoices related to Timesheet, Search retention, Placement fees, other HR Business need invoices on workday.
• Follow-up and confirm payment status of the invoices to the requestors.

DMA

• Works on tasks related to internal transfers, job change, create job requisition, retro pay process, move worker, assign roles, and create supervisory organizations.
• Works on complete end-to-end New Hire process on Workday.
• Worked on Termination process and initiate vacation payout on workday.
• Create New Agency on Workday and confirm to the requestors.

Candidate Enquiries:

• Respond to different inquiries related to job openings and job applications and guide them with right path.
• Employee Verifications, handle employee verifications verbally and also provide Email confirmation in a secured path. Provide Employment verification letters as per requests.

Reporting

• Run and process reports as per scheduled date and share to the client.
• Works on different audits and reports like employee referral, Policy consent Audit, Political Contribution, HR Audit, Name and Address change report, Reject active candidates report and other HR related reports.

Talent Operations

• First level of Contact for Concerns / Queries related to Talent Operations.
• Trained on BGV Process related to BGV Initiation, Support Central, Medical initiation, Service cloud, maintaining reports and billing.
• Handling Various Employee Engagement activities such as Monthly Birthday Celebrations, Product Hours & other activities.

Pre and Post Onboarding Activities

• Working on welcome mails, laptop IT issue requests, attendance of new joiners during day of induction, keep in touch with other location spocs and maintain reports.
• Experienced in arranging sessions with speakers and handling day-1 induction of new joiners. Follow up, collecting and saving all the mandate documents of the employees and update in portals like Documents & Policy Manager of GE.
• Hard copy Archival and retrieval to the Vendor and maintain records. Sharing PF documents for process, respond queries and help employees with their concerns.
• Prepare and provide letters like Visa covering letter, Address proof letters, Employment proof letters, Roles and responsibilities letters etc. To the employees.
• Worked on validating A'DN&BUC for BGV Verification billing. Trained on BGV Process related to BGV Initiation, Support Central, Medical initiation, Service cloud, maintaining reports and billing.
• Trained and worked on VBA Macros in Excel.

Vendor Payments and Benefits Process

• Initiate Purchase requisition(PR), creation Purchase Order(PO), processing of invoices, invoice receipt, payment confirmation to supplier for GE India with respect to HR Operations services.
• Worked and supported employees in adding dependent at the time of open window during annual renewal period. Process and clear EE queries through Oracle service cloud (SVC).
• Played an important role during emergency hospitalization of employees or dependents and support them regarding benefits process.

Exit Process

• Work on complete FNF settlement of exit employees and connect with payroll team for information. Respond to employee queries through service cloud and also provide letters like Relieving letter and Experience letter

• Induction for New Joiners for quick integration into their functions and conducting their documentation, a/c opening process etc. and introduction of New joiners with HR Managers and Project Managers.
• Designed a structured induction program for all new joiners and responsible for their orientation and induction.
• Collecting Investment declarations, Bank a/c Details, Insurance Details from the new Joiners and updating it accordingly to accounts Analyze the need of organization in terms of manpower and make a proper plan to fulfill the need of organization by Talent Acquisition.
• Recruitment of Employee by processing the relevant profiles from vendors and follow up of selected candidate upto onboarding.
• Closing the open positions of organizations by the recruitment drive, processing the relevant profiles from sourcing and vendors, scheduling interviews, preparation of offer letters and compensation break-ups and issuing it to selected candidates. Coordinating with the accounts department and keeping track of leave and attendance records, payroll inputs, and insurance and mediclaim.
• Coordinating with accounts department and keeping track of Leave and attendance record, Payroll Inputs and Insurance & Mediclaim.
• Developed an absolute transparent culture among the employees and HR.
• Observing the employee's performance and helping the management in performance appraisal and Initiating Performance appraisal followed by annual review & rewarding and doing Appraisal Process follow-up and coordination, increment letters.
• Responsible for employee relations by Grievances handling, Performance appraisal, Attendance, leave management, Organizing events and other activities.
• Maintaining Human Resource Information System (HRIS) and Documentation. Generating and issuing different letters, such as Offer Letters, Appraisal Letter, Probation completion letter and ID Cards, address proof, acknowledgment of Resignation letter, Relieving and experience certificate. Maintaining Excel Tracker of Joining, Ex-employees, Birthday, Payroll, BGV, Insurance, Vendors profiles, Leave details etc as a database.
• Role in “employee engagement” winning the trust of the employee and hence can help the organization in controlling the attrition.