Anushka Anand

Administer and audit employee payroll to ensure correct and on-time salary processing.

assess payroll data covering wages, deductions, bonuses, and overtime.

compile reports for finance and management.

manage payroll system and identify process optimizations and automation.

Assisted with audit preparations, ensuring all documentation was complete. Processed tax filings in a timely manner to avoid late fees. Performed payroll reconciliations, ensuring accuracy in financial statements.

• Improved client satisfaction by accurately assessing their insurance needs and providing tailored policy recommendations.
• Review and process the auto insurance claim related to the accident, vehicle damage, theft, and liability.
• Investigate the claim by examining accident reports, photos, repair estimates, and customer statements.
• Verify insurance policy coverage, and determine claim eligibility and compensation.
• Access vehicle damage and coordinate with auto repair centers for repairs and estimates.
• AIDA Certified.

• Enhanced team collaboration by providing clear communication of complex findings through visualizations
• Investigate and process customer Banking claims and disputes Such as unauthorised transaction ,fraud cases and payments errors.
• Analyze account activity, transaction history, and supporting documents to determine claim validity.
• Ensure compliance with banking regulation and internal company policy.
• Issue proivisional credits or claim adjustments in banking systems

• Analyzed large volume of data to identify patterns, trends and correlations.
• Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
• Supported senior management in making informed decisions by delivering timely and accurate research findings.
• Created and maintained database to store research data.