Lean Six Sigma Black Belt Certified HR professional with 16 years of comprehensive experience in HR projects, employee relations, performance management, and HR systems. Expertise in requirement gathering, testing, data validation, quality checks, and project transitions ensures seamless delivery and operational excellence. Proven ability to optimize HR processes and drive transformation aligns HR initiatives with overarching business goals while maintaining compliance with labor laws. Proactive manager recognized for strong leadership, strategic planning, and problem-solving skills that enhance team performance and customer satisfaction.
Operations management
Team leadership
Customer relationship management (CRM)
Project management
Recognized multiple times over the last two years with nominations for Best Performer and Best Team awards for driving impactful HR transformation initiatives