Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Anyamitro De

Kolkata

Summary

Purposeful and mindful, I am looking forward to leveraging intangible qualities such as hard work, team play, perseverance to solve complex challenges and drive growth.

Overview

4
4
years of professional experience

Work History

Category Manager I - FHC

Urban Company
06.2024 - Current
  • Consistently met delivery targets, achieving an average of 95% MoM from January 2025 onwards for Bangalore. Successfully met 100%+ delivery targets from for Kolkata.
  • Hitting March delivery targets amid elevated churn risks due to the festive season like Eid and Durga Puja.
  • Sustained strong OB performance, attending 85% of OBs with spillover, while maintaining an average OB count of 25+.
  • Ensured FBCE remained under 5%, reflecting low quantum of poor cx experience due to cancellation.
  • Delivered strong customer satisfaction, with DNPS consistently above 40 for most months and never dropping below 35.
  • Led supply and OB planning for Lucknow, executing a structured approach that included 60+ Focus Group Discussions (FGDs) and securing 4 PRs within 5 days.
  • Collaborated on the Multi-MOP pilot in Bangalore, conducting 30 FGDs with an 80% cohort interest rate, demonstrating strong stakeholder engagement and execution.

Senior Executive

Flipkart
09.2021 - 06.2024
  • Ensured and delivered the KPIs in terms to reliability within the threshold and established new benchmarks for facilities to follow.
  • Development of dashboards to gain key visibility in operations for agile and accurate decision making to any certain changes in both internal and external environment in the industry.
  • Conducting daily internal 5S and quality audits to maintain > 90% quality score for the hub and working on CAPA to improve the quality performance of the hub to 95%.
  • Implemented Lean Operations and instituted various Kaizen points to improve efficiency and poka-yoke in current state practices.
  • Conducted capacity planning by analysing available resources in comparison to the Warehouse's workload and backlog.
  • Handling and motivating People by address their grievances, awareness of SOP and safety norms, conducting engagement activities and R&R.

Education

PGDM - Supply Chain & Logistics

Institute of Engineering & Management
Kolkata, India
06.2021

B.Tech - Biotechnology

Amity University
08.2019

Skills

  • Supply Chain Management
  • Operation Execution & Planning
  • Network Optimization
  • Critical & Analytical Thinking
  • Lean Six Sigma

Accomplishments

  • Best Performer at MH_CUT (Q1) - For achieving OB staging matrix to 99%
  • Best Tier C Hub Performance (MH_DKN_STLR) - For maintaining lowest CPD breaches and asset shrinkages

Languages

English
Hindi
Bengali

Timeline

Category Manager I - FHC

Urban Company
06.2024 - Current

Senior Executive

Flipkart
09.2021 - 06.2024

B.Tech - Biotechnology

Amity University

PGDM - Supply Chain & Logistics

Institute of Engineering & Management

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Anyamitro De