Aonkona Neog

• Resolved customer issues to promote high satisfaction levels.
• Achieved client loyalty through proactive management and quality service.

Developed and implemented strategies to drive business growth.

• Oversaw all operational activities of branch, enhancing service-to-sales conversion.
• Led new customer acquisition efforts and improved bank value proposition.
• Managed relationships with third-party products, including retail assets like PL, BLG, and JL.

• Managed sales operations for branch clients to achieve revenue targets.
• Handled client queries and streamlined operational processes.
• Provided information on various products and services to enhance customer understanding.

• Generating leads and follow up with the client; provide financial services to the existing client.
• Provide professional advice on financial products to the customer.
• Develop customer base and maintaining existing customer relationships.
• Delivered sales and revenue targets.
• Resolved customer needs and develop plans to address them.
• Resolve customer complaints effectively.
• Promoted high quality sales, supply & customer service processes.