Aparajita Bhattacharjee

Work History

Secure Operations Manager

Hindustan Unilever (Uniops)

12.2015 - Current

Establish and handle the SAP Security Strategy and Governance Framework, acting as the key contact for all SAP security related tasks across 594 systems catering to Asia, Europe, Global and America
Worked closely with Platform/System Technical Security Risk manager to have and follow secure and compliance process based on UL Cyber Security and SAP Security Standard.
Support both internal and external audit (SOX audit, Corporate audit and other internal audit and assessment) to provide evidence on time
Define Day to Day operation KPI, PGLS exit criteria for Application Security team
Establish and manage relationships with key Unilever & vendor stakeholders
Manage service escalations and ensure quick resolution is implemented. Implement actions that will avoid such issues in the future
Establish and follow Global process across the UL SAP systems.
Manage Vendor partner that achieve targeted KPI, simplification and automation in line with contract
Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to the client's vision, mission and purpose.
Coordinated with management teams to plan, develop, align and execute strategies that would meet the companies vision, mission and purpose.
Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Development and ongoing maintenance of policies, procedures, and documents required to maintain all information security compliances.
Develop security audit plans for third-party vendors.
Maintain contact and coordination with internal/external audit and prepares responses to audit reports.
Provide analysis and solution options and ensure remediation in the event of a security incident or event.
Work with Information Security Leadership to understand audit findings and formulate responses; identifies gaps in management practices or information technology controls as it relates to audit requirements,
Develop, implement and maintain a data security plan according to Information Security Leadership guidance.
Monitor and report meaningful metrics on compliance with information security policies, standards, guidelines, and processes.
Monitor the environment to verify the effectiveness of security controls and identify areas for improvement.
Conducted security audits to identify vulnerabilities.
Recommend improvements in security systems and procedures.
Reviewed violations of computer security procedures and developed mitigation plans.
Performed risk analyses to identify appropriate security countermeasures.
Monitored computer virus reports determining when to update virus protection systems.

Consultant

Atos Origin

06.2015 - 12.2015

Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Created and managed project plans, timelines and budgets.
Helped meet changing demands by recommending improvements to business systems or procedures.
Evaluated customer needs and feedback to drive product and service improvements.
Generated reports detailing findings and recommendations.

Assistant Manager

Vodafone Shared Services

12.2010 - 03.2015

Executed and managed over 2 successful SAP implementation projects for large enterprises.
Documented and maintained technical specifications for SAP applications.
Trained and mentored junior staff on SAP system operations and functionality.
Solved functional and technical obstacles and worked closely with project team from different streams.
Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
Completed pre-implementation testing for new system modifications to assess potential impacts.

Change Management Analyst

Softenger

04.2008 - 12.2010

Acted as primary point of contact for third-party vendors involved in major operational changes to coordinate with external personnel.
Reviewed historical documentation to discern trends in operational metrics, informing future decisions on operational changes and potential improvements.
Proactively developed and proposed changes increasing productivity, compliance and other positive indicator metrics.
Developed and delivered change management support documentation and manuals.

ITIL Coordinator

IBM India

11.2006 - 04.2008

Planned computer systems using information engineering, data modeling, and structured analysis.
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Resolved or escalated problem tickets to resolve user issues.
Resolved malfunctions with systems and programs through troubleshooting.

Technical Writer

EC Council

06.2006 - 11.2006

Analyzed developments in field to update instruction literature.
Presented new technology and drafted white papers and other technical documents to complete packages.
Communicated with customer representatives for feedback and distribution.
Carefully documented technical workflows in private wiki for education of newly hired employees.
Followed company policies and editorial guidelines to craft thorough, well-written content.
Proved successful working within tight deadlines and a fast-paced environment.
Observed in-progress operations to identify important steps for technical instructions.
Developed detailed technical documents and user guides for technical products.
Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
Developed online tutorials and web-based training materials for software products.
Organized material to research and complete writing tasks.

Summary

Overview

Work History

Secure Operations Manager

Consultant

Assistant Manager

Change Management Analyst

ITIL Coordinator

Technical Writer

Education

Bachelor Of Engineering - Information Technology

Skills

Certification

Additional Information

Timeline

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