Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Aparna Kumari

Bangalore

Summary

Result-oriented Business Operations Professional with 3+ years of experience leading cross-functional teams, scaling new business verticals, and driving operational excellence. Proven track record in process optimization, data-driven decision-making, and strategic planning to deliver measurable outcomes. Adept at managing high-GMV categories, implementing SOPs, and enhancing customer satisfaction.

Overview

3
3
years of professional experience

Work History

Team Lead

Ninjacart
Bangalore
04.2025 - Current
  • Spearheaded launch and expansion of dry fruits vertical, transitioning to full-scale operations.
  • Evaluated performance metrics to generate insights driving business growth.
  • Directed cross-functional collaboration aligning projects with strategic objectives.
  • Managed inventory to optimize sales for current and future periods.
  • Monitored daily sales figures to enhance operational efficiency.

Senior Executive

Ninjacart
Bangalore
01.2023 - 03.2025
  • Managed end-to-end operations for high-revenue staples categories, achieving monthly GMV of 1 Cr.
  • Orchestrated cross-departmental process optimization initiatives, enhancing delivery accuracy and reducing lead times.
  • Collaborated with product teams to create tailored client solutions, achieving 90% customer satisfaction.
  • Led cross-functional teams to streamline supply chain operations and improve efficiency.

SOP & Operations Intern

Ninjacart
Bangalore
10.2022 - 01.2023
  • Monitored critical violations, fraud, and process compliance to ensure operational integrity.
  • Reviewed audit reports to identify areas for enhancement and optimization.
  • Trained new interns on standard operating procedures and best practices.
  • Developed and implemented SOPs for internal audits.
  • Managed trade operations, including accounting, margin analysis, and PnL oversight.
  • Contributed to enterprise commerce strategies that increased profitability and expanded market reach.

Operations Intern

FRAAZO
Bangalore
02.2022 - 07.2022
  • Increased OTD, NPS, and Fulfillment rate from 45% to 80%; reduced wastage from 40% to 20%.
  • Collaborated with cross-functional teams to streamline operations.
  • Managed daily store operations and maintained optimal inventory levels.
  • Leveraged data insights to identify sales trends and capitalize on revenue opportunities.

Education

PGDM - Food Processing & Business Management

Indian Institute of Plantation Management
Bangalore
08-2022

Bachelor of Engineering - Food Technology

Sant Longowal Institute of Engineering & Technolog
Punjab
07-2020

Integrated Certificate-Diploma - Food Technology

Sant Longowal Institute of Engineering And Technology
Punjab
07-2017

Skills

  • Business Analytics MIS Reporting Data Visualization
  • Tableau Advanced Excel MS Office SQL SAP
  • Process Optimization Team Leadership Strategic Planning
  • Relationship Building Problem Solving Operational Efficiency

Accomplishments

  • Dependable Anchor awarded by Ninjacart (2024)
  • Awarded "Lifeline of Operations" under Owner Mindset category by Ninjacart (2023)
  • Gold medalist in PGDM, IIPM, Bangalore (2022)
  • Won 3rd Prize in All India Science Exhibition by MOFPI at NIFTEM, Thanjavur (2019)
  • Gold medalist in the Integrated Certificate Diploma Course, SLIET, Punjab (2018)
  • Gold medalist in a certificate course, SLIET, Punjab (2017)

Timeline

Team Lead

Ninjacart
04.2025 - Current

Senior Executive

Ninjacart
01.2023 - 03.2025

SOP & Operations Intern

Ninjacart
10.2022 - 01.2023

Operations Intern

FRAAZO
02.2022 - 07.2022

PGDM - Food Processing & Business Management

Indian Institute of Plantation Management

Bachelor of Engineering - Food Technology

Sant Longowal Institute of Engineering & Technolog

Integrated Certificate-Diploma - Food Technology

Sant Longowal Institute of Engineering And Technology

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Aparna Kumari