Accomplished Program Manager with a proven track record at IT MNC Group, adept in leveraging Agile methodologies and cloud computing to enhance program efficiency and achieve project deliverables. Expert in fostering team collaboration and managing resources, significantly improving program performance and customer satisfaction.
• Streamlined program management processes with Agile methodologies, enhancing adaptability.
• Managed multiple simultaneous projects, aligning them with strategic goals while optimizing resource utilization
• Developed and maintained detailed program roadmaps, providing clear timelines and deliverables to stakeholders.
• Facilitated effective communication between executive leadership, project teams, and external vendors.
• Implemented performance metrics to monitor program success and drive continuous improvement.
• Managed program budgets, tracking expenditures and identifying cost-saving opportunities.
• Regularly evaluated program performance and implemented improvements to enhance outcomes.
• Streamlined workflows and optimized resources, improving overall program efficiency.
• Managed budgets and ensured timely delivery of projects.
• Facilitated regular program reviews to assess progress and adjust strategies as needed.
• Cultivated a collaborative work environment, fostering innovation and team engagement.
Delivered programs that exceeded performance targets, enhancing overall organizational efficiency
• Directed project planning, resource allocation, and risk management for site development.
• Facilitated Agile ceremonies and sprint planning to ensure smooth project delivery.
• Maintained on-schedule, in-scope, and within-budget project completion.
Built and maintained client relationships to align deliverables with stakeholder expectations
• Managed the complete project lifecycle, ensuring adherence to schedules and budget constraints
• Handled vendor coordination, resolved payment issues, and ensured infrastructure preparedness.
• Successfully delivered upgrades for telecom operators like R-Jio, Bharti, and Idea.
• Resolved team and stakeholder conflicts, minimizing delays and cost overruns.
• Maintained client satisfaction through consistent communication and issue resolution
• Coordinated project MIS updates, ensuring accurate reporting and documentation.
• Acted as Single Point of Contact (SPOC) for Reliance JIO 4G-Standalone Project.
• Enhanced project quality through proactive monitoring and change management.
• Elevated project quality through proactive progress monitoring and issue resolution.
• Implemented change management processes to minimize disruptions and maintain progress.