Apoorva Kaushik
Noida
Summary
Dynamic Program Manager with a successful history at India Vision Institute, recognized for optimizing program efficiency and increasing stakeholder satisfaction. Expertise in team training and development, alongside proficiency in ophthalmic instruments, has consistently driven business growth. Demonstrates strong leadership and analytical skills to foster operational excellence. Career aspirations include further advancing program management strategies to enhance overall organizational impact.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Manager
India Vision Institute
Delhi
09.2022 - Current
- Spearheaded and successfully managed complex projects as a Program Manager at India Vision Institute, delivering results within strict timelines and budget constraints
- Developed and implemented strategic initiatives that resulted in an increase in overall program efficiency and effectiveness, driving business growth and stakeholder satisfaction.
Assistant Manager - Training
Lenskart
Gurgaon
03.2022 - 08.2022
- Developed and implemented comprehensive training programs for new hires, resulting in a 20% reduction in onboarding time and an increase in overall productivity
- Conducted regular performance evaluations and provided personalized coaching to team members, leading to a 15% improvement in sales performance within the first quarter
- Collaborated with cross-functional teams to identify and address skill gaps, resulting in a 10% increase in employee engagement scores.
Executive - Professional Services
Essilor India Pvt Ltd
Delhi
05.2018 - 03.2022
- Demonstrated exceptional performance as an executive professional service team at Essilor India Pvt. Ltd. (2.5 NVG), driving significant improvement in operational efficiency and customer satisfaction.
- Assessing and analyzing the EyeMitra Learning and supporting the existing EyeMitra Practitioners by conducting refresher training.
- Spearheaded a cross-functional team and successfully launched new products (Clickcheck, Fundus camera, Tele Optometry, Forus health app).
- Click-check Device, demonstrate, and deliver training to EyeMitra and the optometrist.
- Create educational and training videos for the E-learning platform.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Deliver optometry instrument training to opticians and optometrists, along with the internal sales force.
Consultant Optometrist
Lenskart.com
Delhi
03.2017 - 05.2018
- Providing eye health to customers and counseling for the products they need to use.
- Implemented new strategies for customer satisfaction.
- Educating patients about their eye health, the prevention of eye diseases, and lifestyle changes that can improve visual health.
Product Manager
Jaggi Brothers
Gurgaon
08.2016 - 02.2017
- Delivered technical training regarding ophthalmic and optometry instruments programs to enhance the skills of employees and sales force.
- Created engaging and interactive training materials, including presentations and hands-on exercises, to effectively convey complex technical concepts to trainees.
- Quality check of all the instruments(Autoref,Lensometer,HVF,Phoropter etc) before dispatch.
- Conducted regular assessments and evaluations to measure the effectiveness of training programs, leading to a 30% improvement in knowledge retention among participants.
Education
Master of Science - Optometry
RIMT-Institute of Management & Computer Technology
Mandi Gobindgarh12.2022
Bachelor of Science - Optometry
Teerthankar Mahavir College of Paramedical Science
Moradabad07-2016
Skills
- Team management
- Ophthalmic Instruments
- Planning Skills
- Analytical Skills
- Regulatory compliance
- Flexible and adaptable
- Team training and development
- Leadership skills
- Customer and personnel training
- Operations management
- Optometrist Training
- Ophthalmic instruments
- MS Word
- PowerPoint presentation
- Quality control
- Scheduling and planning
Courses certifications
Diploma in Optometry
Projects
Eye Mitra Project,Guidance for the training and screening for the analysis of prescribing R2C spectacles. Raahi Project, Guidance for the training and screening for the analysis of prescribing R2C spectacles.
Personal Information
- Current CTC: 6,86,880/- LPA
- Date of Birth: 06/24/92
- Gender: Female
Certification
- Diploma In optometry
- Counseling Master certificate From Council India
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Program Manager
India Vision Institute
09.2022 - Current
Assistant Manager - Training
Lenskart
03.2022 - 08.2022
Executive - Professional Services
Essilor India Pvt Ltd
05.2018 - 03.2022
Consultant Optometrist
Lenskart.com
03.2017 - 05.2018
Product Manager
Jaggi Brothers
08.2016 - 02.2017
- Diploma In optometry
- Counseling Master certificate From Council India
Master of Science - Optometry
RIMT-Institute of Management & Computer Technology
Bachelor of Science - Optometry
Teerthankar Mahavir College of Paramedical Science
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