Apranshu Singh
Sr. Manager-Study Abroad
Noida
Summary
Results-driven sales professional with over 6 years of experience, specialized in the study abroad sector for 3 years. Demonstrated expertise in building and leading high-performing teams, successfully establishing seamless processes at Vasnaani Education Pvt. Ltd. Instrumental in enrolling over 100 students in international universities during the last two intakes. Currently responsible for managing a team of 30+ professionals, overseeing performance, lead flow, marketing strategies, and cultivating strong relationships with universities and partners. Possessing a comprehensive understanding of the admission process and operations abroad, ensuring a smooth journey for students. A highly dedicated, honest, and dynamic leader committed to continuous growth and refining professional skills. Actively seeking new opportunities to expand expertise and drive impactful results in the study abroad industry.
Overview
6
6
years of professional experience
Work History
Sr. Manager-Study Abroad
Vasnaani Education Pvt. Ltd
07.2023 - Current
- Expanded the study abroad division, growing the team to 30+ members.
- Established partnerships with 25+ universities and 8+ B2B collaborators, streamlining processes for efficient operations across the organization.
- Designing and implementing comprehensive training programs to enhance employee capabilities. Driving efficiency through process optimization and performance improvement strategies.
- Listening to pitches from the team and coordinating with them for the acquisition of new clients via cold-calling and using marketing research techniques.
- Engage in business discussions with the customer to understand the customer's business Environment
- Enhance team productivity by implementing performance management systems and conducting regular training sessions
- Maintain compliance with all applicable legal and regulatory requirements, conducting regular audits to ensure adherence to ethical practices and achieving a 100% compliance rating
- Coordinate with the sales and marketing teams to ensure alignment on target markets, messaging, and goals so that we can enroll more universities on our platform
- Manage the budget for lead generation campaigns, ensuring efficient allocation of resources for maximum ROI
- Establish and maintain relationships with vendors and third-party service providers for lead-generation tools and services
- Cultivating a positive and growth-driven workplace culture to ensure employee satisfaction and retention. Encouraging innovation, professional development, and continuous learning within the team.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Ensuring all application requirement are met and document's are complete.
- Ensuring student get end-to-end support from my team throughout the student's journey.
Head of the Department-Study Abroad
Affinity Education Pvt. Ltd
02.2023 - 07.2023
- Proficient in handling the entire student journey, including admissions, visa processing, accommodation, and operational support.
- Managed the complete admission process for students applying to universities in the USA, UK, Ireland, and Canada.
- Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity
- Promoted a positive work environment by fostering open communication channels between team members at all levels within the organization.
- Developed and executed strategic plans for achieving departmental goals, leading to significant business growth.
- Increased customer satisfaction by streamlining service delivery processes and implementing quality control measures.
- Improved employee morale and productivity through effective leadership and communication strategies.
- Collaborated with cross-functional teams to drive innovation and maximize overall organizational performance.
Head Coach
Leverage Edu Pvt Ltd
04.2022 - 02.2023
- Managed the complete admission process for students applying to universities in the UK, Ireland, and ANZ.
- Achieved a 30% year-over-year revenue growth by implementing strategic initiatives and optimizing processes.
- Pioneered the development of the UK & Ireland Study Abroad segment, expanding its reach and impact.
- Proficient in handling the entire student journey, including admissions, visa processing, accommodation, and operational support.
- Connecting with universities so that they can come to our platform for more admissions
- Increased overall team proficiency by using educational drills and activities.
- Enhanced customer satisfaction and loyalty through seamless service delivery and result-driven solutions.
Assistant Manager
Ceasefire Industries Ltd.
12.2018 - 01.2022
- Successfully managed monthly and annual targets and successfully achieved the internal promotional schemes of the company
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Reviewed constantly the customer feedback and then suggested ways to improve processes and customer service levels
- Maintained a cordial relationship with existing clients and generated a high revenue business for the company
- Developed new service offerings based on detailed and documented insights into the market and client needs
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Generated repeat business through exceptional customer service.
- Improved operational efficiency by adopting new technology for inventory management.
Education
MBA -
GLA University
Mathura, UPBSc - undefined
Dr. RMLA University
Ayodhya, UP12th - undefined
BBS Inter College
Prayagraj, UP10th - undefined
Citizen College
Prayagraj, UPSkills
- Responsive to New Challenges
- Problem-Solving Expertise
- Budget Management
- Operations management
- Strategic Business Development
- Strategic planning
- Resource allocation
- Strategic Decision Making
Timeline
Sr. Manager-Study Abroad
Vasnaani Education Pvt. Ltd
07.2023 - Current
Head of the Department-Study Abroad
Affinity Education Pvt. Ltd
02.2023 - 07.2023
Head Coach
Leverage Edu Pvt Ltd
04.2022 - 02.2023
Assistant Manager
Ceasefire Industries Ltd.
12.2018 - 01.2022
BSc - undefined
Dr. RMLA University
12th - undefined
BBS Inter College
10th - undefined
Citizen College
MBA -
GLA University
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