Roja Gullapelli
Bhiwandi
Summary
- Detail-oriented healthcare professional with extensive experience in provider communication and a strong record of resolving inquiries related to insurance, medical claims, and coverage. Expertise in navigating complex eligibility and benefits issues ensures clarity and support for healthcare providers. Proven track record of enhancing operational efficiency while upholding high standards of service delivery.
Overview
1
1
year of professional experience
Work History
Associate
Wipro Pvt Ltd
10.2023 - Current
- Responsible for communicating directly with providers, solving their queries regarding insurance, medical claims, benefits and coverage, eligibility, pharmacy, and prescriptions.
- Navigating between various tools and ensuring the correct health plan is accessed, and accurate benefits are shared with members on live chat.
- Responsible for locating accurate accounts, and sharing health plan benefits and coverage.
- Helping to resolve queries regarding claim denials and claim billing.
Education
BMS -
University of Mumbai
01-2022
HSC -
Mumbai Divisional Board
01-2019
SSC -
Mumbai Divisional Board
01-2017
Skills
- Ability to work hard and smart
- Self-motivated
- Responsible
- Keen learner
- Fast learner
- Dedicated
- Positive attitude
- Adaptive in any environment
- Hardworking
Languages
- English
- Hindi
- Telugu
- Marathi
Disclaimer
I hereby declare that the above-mentioned information is correct to the best of my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Personal Information
Date of Birth: 09/01/2022
Timeline
Associate
Wipro Pvt Ltd
10.2023 - Current
BMS -
University of Mumbai
HSC -
Mumbai Divisional Board
SSC -
Mumbai Divisional Board
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