Archana Kunapareddy
Operations
Tambaram
Summary
Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Senior Executive - Quality & Operations
Lifecell International Pvt Ltd
08.2019 - Current
- Company Overview: Biobank cord preservation & Diagnostics
- Prepare and present detailed reports to senior management coordinating with pan India centers and their representative centers heads on improvement of enrollments, initiatives, and operational challenges
- Develop and monitor key performance indicators for quality and operational performance
- Develop and implement strategies to enhance quality and operational effectiveness
- Align quality and operational strategies with overall business goals
- Identify areas for improvement in processes and systems
- Lead initiatives to optimize workflows, reduce waste, and increase efficiency
- Oversee the implementation and management of customer relationship management (CRM) systems
- Ensure CRM systems are used effectively to track leads, opportunities, and customer interaction
- Implement feedback mechanisms to understand customer needs and improve product/service quality
- Address and resolve customer complaints related to quality
- Collaborate with senior leadership to define sales goals and strategies
- Develop actionable plans to achieve sales targets and drive revenue growth
- Analyses and streamline sales processes to increase efficiency and effectiveness
- Implement tools and technologies to support sales operations and improve productivity
- Track and analyses sales performance metrics
- Provide regular reports and insights to senior management to inform decision-making
- Biobank cord preservation & Diagnostics
Education
B.Com - Computer Science
Andhra University from P.R Degree College
Intermediate - M.P.C
Pragathi Junior College
SSC - undefined
St Joseph's CCReddy Vidyalaya
Skills
Google Sheets
Advance Excel
Process Optimization
CRM Management
Mail handling
Operations management
Travel coordination
Report preparation
Staff management
Office administration
Administrative support
Disclaimer
Above is true to the best of my knowledge., 11/20/24, Chennai, Adbutharchana
Currentjob
Senior Executive - Quality & Operations, Lifecell International Pvt Ltd, Chennai, Tamil Nadu, 08/2019, Present, Biobank cord preservation & Diagnostics
Timeline
Senior Executive - Quality & Operations
Lifecell International Pvt Ltd
08.2019 - Current
Intermediate - M.P.C
Pragathi Junior College
SSC - undefined
St Joseph's CCReddy Vidyalaya
B.Com - Computer Science
Andhra University from P.R Degree College