Learning and capability leader with over 9 years of experience driving enterprise-scale programs across BFSI, Financial Tech, and technology sectors. Proven track record in stakeholder advisory, capability transformation, and SLA/KPI-driven service delivery within global teams demonstrates a commitment to excellence. Expertise in discovery-led learning solution design and cross-functional alignment ensures effective program execution while fostering strong relationships with C-suite stakeholders. A solid foundation in compliance-heavy environments enhances the ability to navigate complex regulatory landscapes successfully.
Hi, I’m
Archie Sri
Delhi,DL
Summary
Overview
9
years of professional experience
4
Certification
Work History
Extreme Compute, Inc.
Head of People, Strategy & Learning
09.2024 - 12.2025
Job overview
- Led enterprise-wide transformation initiatives, designing and deploying HR and capability infrastructure (HRMS, ATS, LMS, payroll) aligned to business growth and scalability goals for a group companies with the headcount of 75
- Acted as a strategic advisor to leadership, translating organizational objectives into structured workforce and capability roadmaps, handling a portfolio of above 7-10Cr INR monthly.
- Designed, organized and implemented SLA-driven learning delivery frameworks across technical and behavioral training, aligning internal operations with measurable performance outcomes.
- Owned end-to-end workforce planning, role structuring, and performance frameworks, improving operational efficiency and accountability
- Established compliance and governance systems with audit-ready controls, ensuring risk mitigation and regulatory alignment
Barclays
Digital Adoption Lead - Learning & Capability Governance
10.2023 - 09.2024
Job overview
- Led training readiness and go-live execution for global programs impacting 500+ employees across multiple departments, ensuring 100% SLA adherence and seamless operational stabilization
- Reduced ramp-up time by 25–30% and improved early-tenure retention by 15–20% through structured onboarding and capability frameworks
- Aligned training delivery with key business KPIs, QA benchmarks, and CX metrics, contributing to 10–15% improvement in quality scores and customer satisfaction outcomes
Airbnb - Global Capability Center - TP
Assistant Manager - Training
07.2023 - 10.2023
Job overview
- Led training readiness and go-live execution for a team of 500+ ensuring 100% SLA adherence during transitions.
- Designed onboarding frameworks for a cohort of 150+ employees, reducing ramp-up time by 25% (estimated) and improving early productivity.
- Aligned training delivery with 10+ KPIs, QA benchmarks, and CX metrics, improving performance scores by ensuring 100% throughput and improved retention by almost 12%.
Wio Bank PJSC - Dubai HQ - CNX
Lead - Training & Quality Projects
04.2022 - 06.2023
Job overview
- Managed multi-region capability programs (250 FTEs) across Onboarding/AML/KYC/PEP/Sanctions etc from ramp up to production.
- Managed a team of 5 trainers and 5 QAs, collaborated with 10+ stakeholders cross functionally to scope and deliver learning initiatives, enhancing service delivery outcomes across EMEA ops.
- Implemented RCA-driven performance frameworks analyzing 1,000+ cases monthly (team-wide), improving CSAT and QA scores by 18% (estimated), leading to improved FMEA scores.
- Enabled SLA-driven delivery across 3+ client accounts, increasing compliance and customer satisfaction metrics across business and retail banking.
Comcast - TP
Process Trainer - Capability & Behavioral Enablement
10.2020 - 04.2022
Job overview
- Delivered large scale onboarding and cross-skilling programs for 500+ employees across telecom and enterprise domains, improving workforce readiness.
- Applied ADDIE methodology across 20+ training modules, creating learning paths, improving AHT, FCR, and quality metrics by 20-30%.
- Designed behavioral capability interventions for 500+ associates, enhancing performance and productivity by 18% estimated.
- Tracked TNA, TNI, Coverage, Trainer and Training feedback along with coverage using dashboards for 500+ employees, increasing learning adoption rates by 25%.
Freelance
Lead Talent Acquisition Specialist
01.2017 - 09.2020
Job overview
- Managed and executed end to end recruitment lifecycle for 100+ roles across 20+ clients spanned across FMCG, Education tech, Consumer durables, BPOs and KPOs
- Effectively employed social media and hiring tools such as LinkedIn, Naukri, Monster, IIMjobs, Indeed etc. to identify and engage potential candidates in multiple industry sectors and roles.
- Sourced, screened and onboarded 5000+ candidates across junior, mid and mid-senior level roles
- Mentored junior recruiters, enhancing their sourcing techniques and interview skills for increased efficiency
- Established strong relationships for recruitment empanelment, ensuring clear communication and alignment on talent acquisition scope of work, schedule and costs.
Education
Hansraj College
Bachelor of Arts from Political Science And Government
01.2022
University Overview
GPA: 7.6
Holy Convent
High School Diploma
01.2019
University Overview
GPA: 92%
Skills
- HRMS/ HCM Platforms
- Articulate 360 and Canva
- LMS
- Analytics & Reporting
- Learning & Adoption
- Workday, ADP and Zoho people
- Advanced Excel
- Notion, Confluence, Jira and Asana
- Microsoft, Google and Atlassian Suite
- Stakeholder Management (Executive-Level)
- Discovery & Needs Assessment
- Cross-functional Collaboration
- SLA / KPI-driven Service Delivery
- Performance Analytics & Reporting
- Risk, Compliance & Governance
- Friendly, positive attitude
- Coaching and Motivation techniques
- Influencing others
- Diversity awareness
Languages
Languages
- English
- Hindi
- French
Certification
- CEFR C2
- Lean Six Sigma Green Belt
- GDPR Trained
- Advancing Proficiency in U.S. Payroll Fundamentals Automatic Data Processing, Inc. (ADP) - 91JCNRG570RK
- Fundamentals of Compensation Strategies
Automatic Data Processing, Inc. (ADP) - JDSRALMGCFGN
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Interests
Travel
Writing
Reading
Design Thinking
Timeline
Head of People, Strategy & Learning
Extreme Compute, Inc.
09.2024 - 12.2025
Digital Adoption Lead - Learning & Capability Governance
Barclays
10.2023 - 09.2024
Assistant Manager - Training
Airbnb - Global Capability Center - TP
07.2023 - 10.2023
Lead - Training & Quality Projects
Wio Bank PJSC - Dubai HQ - CNX
04.2022 - 06.2023
Process Trainer - Capability & Behavioral Enablement
Comcast - TP
10.2020 - 04.2022
Lead Talent Acquisition Specialist
Freelance
01.2017 - 09.2020
Holy Convent
High School Diploma
Hansraj College
Bachelor of Arts from Political Science And Government