Argha Das
Kolkata
Summary
MES Delivery Lead with extensive experience at Tata Consultancy Services, driving successful multi-site OEE solutions. Expert in AVEVA and Wonderware MES, I excel in stakeholder management and delivery leadership, ensuring seamless implementations and robust support. Proven track record in enhancing production performance and achieving client satisfaction across global rollouts.
Overview
16
16
years of professional experience
Work History
MES / AVEVA Delivery Lead
Tata Consultancy Services
07.2024 - Current
- Spearheaded implementation of AVEVA System Platform and MES across multiple manufacturing sites, enabling real-time monitoring of Line OEE and downtime analysis.
- Collaborated with clients to gather and analyse requirements for tailored MES configurations aligned with business goals.
- Leading a team of engineers and developers, providing mentorship, and task planning to ensure quality and timeline adherence.
- Scheduling daily progress meetings with client stakeholders to maintain transparency, and proactively resolve issues.
- Drove process standardization and streamlined MES rollout methodology, increasing successful site deployments per month.
Manager Service Delivery
DXC Technology
Bangalore
08.2020 - 07.2024
- Direct and participate with team members in the analysis and resolution of incidents.
Provide leadership to a team of 12 Support Analysts through performance management, coaching, recognition, recruitment, and development.
• Managing systems and application service requests to resolution.
• Scheduling daily calls with Team members to understand the opened/closed/hold incidents and identifying any challenges that might arise in resolving issues.
• Scheduling weekly calls with clients to provide status update on opened/closed/hold incidents with reports generated from ServiceNow.
• Understand the incidents and finding ways to automate certain areas that might help in daily activities. Also identifying proactive measures that help in reduction in ticket volume.
• Managing incident tracking application to ensure all issues are addressed within defined SLA.
• Managing routine installations (AVEVA System Platform, MES, Historian, Workflow, Enterprise Integrator, Information Server) across all customer locations.
• Understanding and identifying patterns of recurring incidents to improve service capabilities.
• Providing training to team members.
Specialist / MES Application Engineer
Robert Bosch
Budapest
06.2016 - 08.2020
- Understanding client business processes and come up with a solution proposition with NEXEED MES.
• Conceptualizing, architecting and guiding team for all phases of development starting with a conceptual model through functional and detailed design to implementation, debugging and deployment of the MES solutions.
• Direct and participate with team members in the analysis, development and delivery of all support and project work for MES application(s).
• Providing status updates and communicating frequently with/to end-users as well as with local, regional and global support and management teams.
• Implementing multiple projects involving traceability, Quality analysis, Quality Checks, production data analysis, parts Routing, Type changeover capturing, errors and downtime capturing and Packaging.
• Respond to enquiries from customers in relation to the installation, functionality and performance of MES modules.
• Preparation of Quotes, Orders and Acceptance reports for MES Projects.
• Preparation and configuration of servers taking care of all pre-requisites needed by NEXEED MES.
• Configurations of NEXEED MES services for various modules.
• Preparation of DB Scripts for multiple modules of NEXEED MES.
Consultant
Schneider Electric
Bangalore/Wyomissing US
07.2012 - 06.2016
- Documented and designed technical specifications into architectural layers based on user stories and acceptance criteria.
- Configured Wonderware MES, System Platform, and InTouch HMI screens to meet operational needs.
- Developed dimensions and measures in Intelligence Software like Wonderware Enterprise Manufacturing Intelligence.
Prepared and executed test plans and scripts to ensure quality assurance. - Designed and developed custom MES APIs for enhanced integration capabilities.
- Conducted testing of MES solutions and InTouch HMI applications for performance validation.
- Created SSRS reports to provide actionable insights for stakeholders.
- Gained extensive experience in MES migration projects across Oil and Gas, Building Materials, and Food and Beverages domains.
Project Engineer
Wipro Technologies
Bangalore
05.2010 - 06.2012
- Documented and designed technical specifications into architectural layers and modules based on user stories and acceptance criteria.
- Configured Production, Quality, Downtime, Inventory, and Metrics modules of Ampla.
- Interfaced MES with other plant systems to enhance operational efficiency.
- Developed ASP.NET Blending Application for Smelter and Cast House operations.
- Executed manufacturing planning and scheduling for conventional Aluminium Smelter and Cast House.
- Utilized advanced planning, scheduling, optimization, quality management, inventory management, product definition, and metal accounting techniques.
- Created production reports using SQL Server Reporting Services for informed decision-making.
- Prepared comprehensive test plans and scripts to ensure software reliability.
Education
Bachelor of Engineering - Electronics & Communication
West Bengal University of Technology
West Bengal, IndiaSkills
- AVEVA and Wonderware MES
- System platform expertise
- InTouch application proficiency
- OEE implementation
- ISA-95 compliance
- ServiceNow
- Manufacturing operations management
- Multi-site and global rollouts
- Delivery leadership
- Stakeholder management
- SQL Server proficiency
- SSRS reporting skills
- SSIS data integration
- Testing methodologies
- Hypercare support
- Production support
Timeline
MES / AVEVA Delivery Lead
Tata Consultancy Services
07.2024 - Current
Manager Service Delivery
DXC Technology
08.2020 - 07.2024
Specialist / MES Application Engineer
Robert Bosch
06.2016 - 08.2020
Consultant
Schneider Electric
07.2012 - 06.2016
Project Engineer
Wipro Technologies
05.2010 - 06.2012
Bachelor of Engineering - Electronics & Communication
West Bengal University of Technology