Chumki Chatterjee
Kolkata
Summary
High-Impact Sales Leader & Market Expansion Strategist with 10+ years of experience consistently smashing quotas and building high-value enterprise partnerships. A recognized Sales Maverick with a proven blueprint for entering and dominating highly challenging, untapped markets across APAC, Southeast Asia, EMEA and India East. Adept at transforming cold regions into high-revenue streams by leveraging advanced sales architectures, social selling, and cross-functional leadership to accelerate organizational growth.
Overview
10
10
years of professional experience
Work History
Account Executive RCG
Salesforce
Kolkata
01.2025 - Current
- Secured 6 new logos against an annual target of 5, successfully expanding the Salesforce footprint in the East market.
- Delivered a 30% upsell across existing accounts through strategic relationship management and white-space analysis.
- Managed a $220K USD annual revenue quota, maintaining a healthy pipeline to ensure predictable forecasting.
- Remotely owned and executed localized Go-To-Market (GTM) strategies tailored to scale the East territory.
- Collaborated closely with implementation partners to align GTM execution, co-sell, and ensure seamless delivery.
- Spearheaded complex deal cycles by orchestrating cross-functional teams, including Solution Engineering , Business Development , Customer Successes.
- Resolved high-stakes customer escalations effectively to protect regional revenue and maintain client trust.
- Drove post-sale product adoption to ensure customer value, while actively participating in enablement to stay ahead of platform trends.
- Tracked sales and detailed trends through regular reports for senior management.
- Collected and maintained accurate data needed for effective forecasting.
- Chased overdue payments and distributed invoices for up-to-date accounting.
- Developed valuable client relationships through proactive communication and service execution.
- Built exceptional customer satisfaction by delivering friendly service.
- Managed client portfolios, fostering strong relationships through regular communication and updates.
- Developed sales plan to exceed annual sales targets and grow business.
- Utilised CRM software to track client interactions, feedback, and progress against targets.
Enterprise Account Manager
Cleartax
kolkata
09.2024 - 01.2025
- Achieved a quarterly revenue target of $75K USD, consistently driving $50K USD through new client acquisition and $25K USD via strategic upselling initiatives.
- Spearheaded market penetration strategies that successfully expanded the customer base and accelerated market share growth.
- Designed and delivered high-impact sales presentations, effectively communicating product value propositions to secure high-value prospects.
- Managed and nurtured key accounts, fostering long-term strategic relationships that secured repeat business and sustained brand loyalty.
- Optimized client retention rates by seamlessly managing contract renewals and proactive account health checks.
- Resolved complex customer grievances with a solutions-oriented approach, successfully transforming negative experiences into positive, long-term brand advocacy.
- Analyzed competitor activities and market trends to dynamically adapt sales strategies and safeguard market leadership.
- Evaluated sales territories for potential reallocation and expansion, optimizing resource allocation and maximizing regional coverage.
- Actioned customer feedback to improve product and service provisions.
- Orchestrated brand presence at major industry events and trade shows, significantly increasing brand visibility and building a robust pipeline of qualified leads.
Associate Sales Manager APAC
VWO - Wingify
09.2023 - 08.2024
- Assisted in generating revenue pipeline of $450k across APAC region within 12 months.
- Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
- Prepared detailed reports on sales activity, revenue generation, and market penetration for senior management review.
- Developed and implemented innovative sales strategies, increasing market share and profitability.
- Built new business partnerships to drive customer acquisition and generate revenue.
- Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
- Fostered relationships with key clients, securing long-term contracts and boosting revenue growth.
- Developed innovative marketing campaigns to drive substantial sales.
- Supported identification of untapped markets to broaden company reach and influence.
- Facilitated management of sales qualified leads by applying BANT and PACT frameworks for quality assurance.
Account Executive India East & SDR MEA
Yellow.ai
04.2020 - 08.2023
- Promoted from Sales Development Representative (SDR) to Account Executive (AE) within 12 months , demonstrating exceptional proficiency in end-to-end demand generation.
- Generated $120K+ in revenue across the India East region in ESMB segemnt by executing targeted sales strategies and expanding market footprint.
- Negotiated and closed high-value contracts with both new and existing clients, securing favorable terms while maintaining strong profit margins.
- Built a robust sales pipeline from scratch using targeted cold-calling, industry research, and strategic outreach to establish a comprehensive lead database.
- Designed and delivered persuasive product presentations tailored to client pain points, effectively communicating value propositions to decision-makers.
- Leveraged CRM software like Salesforce , Freshworks to manage the full sales lifecycle, tracking client interactions, feedback, and pipeline health to consistently meet performance targets.
- Partnered with cross-functional teams to design and deliver comprehensive, tailored solutions that aligned precisely with client business objectives.
- Monitored competitor activities and market dynamics to agilely pivot sales tactics and maintain a strong market advantage.
- Analyzed client feedback and generated detailed sales trend reports for senior management, directly influencing product/service refinements.
Sales Manager -India South
Homelane
01.2019 - 03.2020
- Successfully managed end-to-end sales channel, ensuring optimal productivity through the establishment of streamlined processes.
- Streamlined retention process by effectively leading retention initiatives and managing escalations.
- Successfully supervised referral, ambassador, and resident visit channels to enhance channel sales performance.
Associate Sales Manager APAC
Byjus
03.2016 - 12.2018
- Assisted in leading a 20-member cold calling team to book demos for Middle Eastern market.
- Supported effective communication with international partners and distributors.
- Helped identify and resolve complex customer issues to maintain a positive company image and client trust.
Education
Master of Business Administration MBA - Marketing
Lovely Professional University
Jalandhar , Punjab2016
Bachelor of Business Administration - Business Administration
Lovely Professional University
Jalandhar , Punjab2014
Skills
- B2B SAAS Sales expertise
- Sales cycle management
- Consultative selling
- Client campaigns
- Lead generation
- Database management
- Revenue generation
- Pipeline development
- Relationship Management
- Quote formulation
- Prospecting and cold calling
- LinkedIn Social Selling
- Product knowledge
- Budget development
- Research and analysis
- Negotiation excellence
- MEDDIC sales process
Accomplishments
- Certification on Google Analytics - VWO ,2023
- Best SDR Award - Yellow.ai ,2021
- Best Sales Manager & Highest Revenue Achievement India - Home Lane. 2019
Timeline
Account Executive RCG
Salesforce
01.2025 - Current
Enterprise Account Manager
Cleartax
09.2024 - 01.2025
Associate Sales Manager APAC
VWO - Wingify
09.2023 - 08.2024
Account Executive India East & SDR MEA
Yellow.ai
04.2020 - 08.2023
Sales Manager -India South
Homelane
01.2019 - 03.2020
Associate Sales Manager APAC
Byjus
03.2016 - 12.2018
Master of Business Administration MBA - Marketing
Lovely Professional University
Bachelor of Business Administration - Business Administration
Lovely Professional University