Summary
Overview
Work History
Education
Skills
Timeline
Generic

ARINDAM NASKAR

Kolkata

Summary

A professional with experience in the BPS sector. Skilled in process optimization, client relationship management, and delivering high-quality solutions. Proven ability to enhance operational efficiency, manage multiple tasks, and collaborate effectively with teams. Strong problem-solving and communication skills, with a focus on continuous improvement.

Overview

3
3
years of professional experience

Work History

Senior Process Associate

Tata Consultancy Services
Kolkata
04.2023 - Current

Developed and implemented process control strategies to reduce process variability and improve process stability.

  • Consulting: Advised on complex issues, offering strategic recommendations and solutions based on extensive knowledge and experience in the industry.
  • Documentation: Created and maintained comprehensive documentation with MS excel including best practices, guidelines, and process workflows for internal and external use.
  • Quality Assurance: Ensured the quality and accuracy of deliverables, including reviewing and testing solutions, and providing feedback for improvements.
  • Team Engagement: Helping out team members, fostering collaboration, ensuring productivity, and driving performance to meet organizational goals and deadlines.

Presales Process Associate

BYJUS THE LEARNING APPS
KOLKATA
03.2022 - 03.2023

Pre-Sales Associate at Byju's: Conducted tailored product demos, communicated product value, increased customer engagement, exceeded sales targets, and maintained deep product knowledge for improved customer interactions.

  • Customized Product Demos: Conducted tailored product demonstrations to meet customer needs, enhancing engagement.
  • Value-based communication :- effectively communicated product value, leading to increased customer interest and satisfaction.
  • Target achievement through relationship management: Consistently exceeded sales targets through strategic relationship management.
  • Product Expertise for Sales Success :- Maintained in-depth product knowledge, improving customer interactions, and overall sales success.

Education

B.COM(Honors), Calcutta University - Accounting And Finance

Heramba Chandra College
Kolkata
03-2019

Higher Secondary - Commerce

Tirthapati Institution
Kolkata
04-2015

Skills

  • Leadership
  • Analytical skills
  • Communication
  • Time management
  • Experiences in SAP and MS excel

Timeline

Senior Process Associate

Tata Consultancy Services
04.2023 - Current

Presales Process Associate

BYJUS THE LEARNING APPS
03.2022 - 03.2023

B.COM(Honors), Calcutta University - Accounting And Finance

Heramba Chandra College

Higher Secondary - Commerce

Tirthapati Institution
ARINDAM NASKAR