Arisha Fatima
New Delhi
Summary
Proven Key Account Manager at Data Trained Education, adept in client relationship building and business development. Leveraged data-driven decision-making to enhance profitability, achieving significant growth. Excelled in recruiting at Dizital Mantras, showcasing strong problem-solving and CRM software proficiency. Demonstrated ability to exceed client and employer expectations through strategic sales and personalized customer service.
Overview
3
3
years of professional experience
Work History
Key Account Manager
Data Trained Education
06.2024 - Current
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problem solving.
- Coordinated with internal teams to ensure timely delivery of services, meeting client expectations.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
Intern Counselor
Triumphant Institute Of Management Education Private
03.2024 - 04.2024
- Provided guidance for clients navigating challenging life transitions such as career changes .
- Maintained confidentiality while handling sensitive client information, adhering to ethical guidelines set forth by professional organizations.
HR Recruiter
Dizital Mantras
01.2022 - 03.2024
- Developed recruiting strategies to identify qualified candidates and build network.
- Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Admissions Counselor
Three Dots School
03.2022 - 02.2024
- Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.
- Evaluated and provided recommendations on scholarship applications, ensuring awards were distributed fairly and equitably to deserving students.
- Mentored newly hired Admissions Counselors on best practices related to application review procedures and follow-up strategies.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
Education
M.COM - Commerce
Mahatma Jyoti Phule Rohelkhand University
Bareilly, India06.2024
B.COM - Commerce
Lotus Institute Of Management & Education
Bareilly, India08.2022
Senior Secondary - Economics
UP Board
Bareilly, India03.2019
High School Diploma -
UP BOARD
Bareilly, India04.2017
Skills
- Client Relationship Building
- Business Development
- Key Account Management
- Data-driven decision-making
- Revenue Generation
- Consultative Selling
- CRM software proficiency
- Admissions
- Registration Processes
- Social media proficiency
- Problem-Solving
- Job Posting Optimization
- Recruiting and Sourcing
Timeline
Key Account Manager
Data Trained Education
06.2024 - Current
Intern Counselor
Triumphant Institute Of Management Education Private
03.2024 - 04.2024
Admissions Counselor
Three Dots School
03.2022 - 02.2024
HR Recruiter
Dizital Mantras
01.2022 - 03.2024
M.COM - Commerce
Mahatma Jyoti Phule Rohelkhand University
B.COM - Commerce
Lotus Institute Of Management & Education
Senior Secondary - Economics
UP Board
High School Diploma -
UP BOARD
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