Faisal Mamtule
Key Account Manager
Bombay
Summary
Dynamic Key Account Manager with a proven track record at Vautler General Trading LLC, excelling in client relationship building and revenue generation. Leveraged data-driven insights to enhance profitability and secured high-value accounts through consultative selling. Recognized for fostering loyalty and satisfaction, driving long-term business growth through effective problem-solving and collaboration.
Overview
5
5
Languages
Work History
Key Account Manager
Vautler General Trading LLC (etisalat)
2022 - 2024
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
- Supported sales and reporting for large and medium-sized accounts.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Fostered strong client relationships, leading to increased loyalty and repeat business.
- Developed and maintained strong relationships with key clients to ensure long-term business growth.
- Implemented feedback mechanisms with key accounts to gather insights and guide future product enhancements.
- Improved client retention rates with personalized follow-up strategies and problem-solving techniques.
- Coordinated with marketing teams to create account-specific promotional materials, increasing brand visibility and engagement.
- Engaged in continuous learning to stay abreast of industry trends and competitive landscape, applying insights to account strategies.
Education
Bachelor of Arts - MCIT CIIT C+C+C
Mumbai Hindi Vidhyapeth
Mumbai04.2011
Skills
Key account management
Client relationship building
Account management
Business development
Lead generation
Cross-functional collaboration
Data-driven decision making
Revenue generation
High-impact proposal presentation
Sales tactics
Client needs assessment
Services optimization
Needs analysis
Regulatory compliance
Sales quota achievement
Sales program creation
Customer rapport
Sales lifecycle management
Relationship selling
Consultative selling
Social media marketing
IT support
Business strategies
Client onboarding
Account presentations
Sales negotiations
Teamwork and collaboration
Excellent communication
Team collaboration
Self motivation
Problem-solving
Decision-making
Relationship building
Sales techniques
Reliability
Goal setting
Active listening
Stock management
Professionalism
Order processing
Cash handling
Customer satisfaction
Sales strategy
Product knowledge
Sales process
Sales training
Cold calling
Customer retention
Timeline
Key Account Manager
Vautler General Trading LLC (etisalat)
2022 - 2024
Bachelor of Arts - MCIT CIIT C+C+C
Mumbai Hindi Vidhyapeth