Aritra Banerjee
Kolkata
Summary
Dynamic Senior Consultant with extensive expertise in Manhattan WMOS with 8 years of experience in Supply Chain Industry, honed at Capgemini India Pvt Ltd. Proven track record in leading teams, managing high-priority incidents, and driving successful Go-Lives. Skilled in Oracle SQL and adept at fostering collaboration, ensuring seamless operations across fulfillment centers. Passionate about delivering innovative solutions and enhancing client satisfaction.
Overview
7
7
years of professional experience
Work History
Senior Consultant
Capgemini India Pvt Ltd
11.2022 - Current
- Currently Working in Manhattan WMOS 2017 version to support the client’s fulfillment centres
- Knowledge of Manhattan WM for various modules including Pre-Receiving, Receiving, Cross-dock, Putaway, Waving, Replenishment, Picking, Packing, Loading and Shipping
- Working as a Team Lead and SME for L3 Support to handle real time critical issues, fixes and bugs across different regions and handling a team of more than 16+ professionals
- Knowledge on Manhattan Supplier Portal(SEAS)
- Responsible for all the Release Deployments for the client involving multiple configuration changes and custom fixes within Manhattan
- Responsible for Leading the team on region basis and working closely along with mentoring the other resources within the team
- Involved in multiple Go-Lives and was a part of the Hypercare Team Onsite while visiting Europe and UK regions working closely with the DC field Support on the floor to handle multiple major issues and post Go Live changes which took place to ensure a smooth Go Live
- Experience in managing and working directly with the client while been On-Site and involved in multiple knowledge sessions with the customer to understand demands, requirements and implementation plans
- Fair bit of knowledge on Change Management
Senior Associate (Technical Lead)
Cognizant
Kolkata
11.2019 - 11.2022
- Currently Working in Manhattan WMOS 2016 version & previously worked on 2010 version as well
- Knowledge of Manhattan WM for various modules including Pre-Receiving, Receiving, Cross-dock, Putaway, Waving, Replenishment, Picking, Packing, Loading and Shipping
- Hands on experience in real-time incident management process using SNOW tool and providing required solution
- Responsible for fixing real time high priority issues and problems that user encounters in different areas of the DC's
- Working and resolving tasks and alerts on daily basis
- Exposure of SAP 7.6, OMS
- Exposure of Compass Order Routing System (CORS), a web-hosted WES by Matthews Automation Solution
- Involved in validation activities like Firewall, EIP, WMS and some part of SCI Validation as well
- Involved in deployment of the SDN's which are deployed in production for which have hands on experience in q test tool as well
- Trained the new joiners and the fresher who joined the project and firm on Manhattan WMOS Concepts
Production Support
Cognizant
Kolkata
08.2018 - 11.2019
- Currently working in Manhattan, WMOS 2012 version.
- Knowledge of Manhattan WM for various modules, including Pre-Receiving, Receiving, Cross-dock, Putaway, Waving, Replenishment, Picking, Packing, Loading, and Shipping.
- Hands-on experience in the real-time incident management process using the SNOW tool and providing the required solution.
- Responsible for fixing real-time, high-priority issues and problems that users encounter in different areas of the DC's.
- Working and resolving tasks and alerts on a daily basis.
- Exposure of SAP 7.6
Implementation/Rollout
Cognizant
Kolkata
10.2017 - 07.2018
- Supporting global implementation of Infor Demand Planning 6.6 as a technical and functional partner of the product company Infor
- Participating in design workshops for different Business Units and creating templates for implementation
- Involved in multiple implementations and system building right from the scratch
- Production support services that include resolving issues and problems that the users encounter while using the Infor Demand Planning application and detection and resolution of problems
- Solving back-end database issues and system testing if any with discussion from the Onsite team
- Installing and configuring Infor Demand Planning 11.0 in Cognizant sandbox
Education
B.Tech - Computer science and Engineering
Future Institute of Engineering & Management
Kolkata08-2017
High School - Science
St Paul's Mission School
Kolkata04-2013
Class 10 - Science
St Paul's Mission School
Kolkata04-2011
Skills
- Windows
- Unix/Linux
- Manhattan WMOS 2017
- Manhattan WMOS 2016
- Manhattan WMOS 2012
- Manhattan WMOS 2010
- Manhattan Supplier Portal(SEAS)
- Oracle SQL Developer
- SAP
- OMS
- Java
- C
- JIRA
- Service-Now
- Q-Test
- IBM Cognos(SCI)
- CORS
- Excel
- Word
- Power point
- OneNote
- Outlook
Disclaimer
I hereby declare that the information and facts stated above are true and correct to the best of my knowledge and belief., 03/24/25, Kolkata, Aritra Banerjee
Achievements Awards
- Q4 2024 Awards – For outstanding performance across all regions for L3 Production Support.
- Q3 2024 Award – Client Award for Best Mentor of All Times.
- Q3 2022 Hackathon – Secured the 1st position as a team in the Q3 2022 Hackathon for Cognizant.
- Q3 2021 Awards -P&R: - For remarkable performance in a production support.
- Q2 2021 Awards -P&R: - For remarkable performance in a production support as well as leading the SDN activities.
- Peer-to-Peer Award by supervisor: - Great Passion and Interest shown.
- Joined Cognizant as an Orbit Shifter (Talent Hunt Exam by CTS after recruitment and was selected as a part of the top 10% among all the joiners across India)
Personal Information
- Father's Name: Amiya Kumar Banerjee
- Date of Birth: 06/14/94
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
English
First Language
English
Proficient (C2)
C2
Bengali
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Timeline
Senior Consultant
Capgemini India Pvt Ltd
11.2022 - Current
Senior Associate (Technical Lead)
Cognizant
11.2019 - 11.2022
Production Support
Cognizant
08.2018 - 11.2019
Implementation/Rollout
Cognizant
10.2017 - 07.2018
B.Tech - Computer science and Engineering
Future Institute of Engineering & Management
High School - Science
St Paul's Mission School
Class 10 - Science
St Paul's Mission School
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