Excel
Arjun Gopalakrishnan
Assistant Manager- Accounts Payable
Kochi, Kerala
Summary
Certified Management Accountant with over 5 years of experience in accounts payable operations. Demonstrated ability to lead and manage a team of 15 members, ensuring smooth execution of key tasks such as invoice processing, month-end closing, and managing the Invoice on Hold team. Proficient in guiding and supporting team members to achieve their goals, while upholding accuracy, compliance, and operational excellence. Known for fostering teamwork and driving continuous improvement in financial processes
Overview
5
5
years of professional experience
2
2
Languages
Work History
Assistant Manager
EXL Service Ind Pvt Ltd.
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Created and performed Monthly Business Review to client
- Calculated Monthly Key performance indicators
Senior Associate
EXL Services Ind Pvt Ltd.
02.2020 - 05.2023
- Assisted in the development and maintenance of standardized
procedures for 1099 and 1042 reporting, resulting in increased efficiency and reduced errors. - Regularly communicated with clients to address payment-related inquiries, clarifications, and disputes which helped to reduce escalations.
- Trained and supported new team members, maintaining culture of collaboration.
- Identified and tracked discount vendors and ensured that payments were made within discount terms, which helped reduce costs for clients.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
Education
Certified Management Accountant - Finance And Accounts
The Institute of Management Accountants
04.2001 -
Bachelor of Commerce - Commerce
Mahatma Gandhi University
Kottayam 04.2001 -
Skills
Resource management
Expense management
Conducting employee performance evaluations
Team management
Team management
Accomplishments
- Achieved time savings by introducing Macros for Excel related tasks.
- Collaborated with client in the process transitions of various projects.
- Achieved 99% accuracy by introducing Self review and internal review.
- Supervised team of 15 staff members.
Software
Oracle ERP AP module
Power Point
Generative AI's
Timeline
Assistant Manager
EXL Service Ind Pvt Ltd.
06.2023 - Current
Senior Associate
EXL Services Ind Pvt Ltd.
02.2020 - 05.2023
Certified Management Accountant - Finance And Accounts
The Institute of Management Accountants
04.2001 -
Bachelor of Commerce - Commerce
Mahatma Gandhi University
04.2001 -
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