ARJUN PANICKER M
Kizhakoott Madhavam House, Nenmini PO , Thaikkad, Thrissur
Summary
An enthusiastic and self-motivated professional having around 7 years of experience in backend operations in banking & payment card industry, seeking value-adding opportunities in the operations vertical.
Overview
8
8
years of professional experience
14
14
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Deep Investigation Process Executive
TeamLease Services Ltd (Client : SBI Cards)
Thrissur
08.2018 - Current
- Performed background checks on clients to spot flaws or forgeries in KYC and other bank documents, while maintaining application hygiene (using Sales24)
- Responsible for due diligence of credit card applications sourced majorly from State Bank Of India and Other nationalized & scheduled banks, and KYC verification procedure.
- Ensure all customer requests are completed timely by adhering to procedures and guidelines by RBI & SBI Card.
- Sales & relationship management interaction for document procurement
- Providing training to sales department to improve efficiency in customer data collection
- Meet the team's threshold target
- Daily MIS updates
- Meet process and team productivity and accuracy requirements.
- Collaborated with team members to achieve target results.
- Complied with internal controls and government regulations.
- Entered client details and notes into system for interdepartmental access and review.
- Identified issues, analyzed information and provided solutions to problems
Bankman
Federal Bank Ltd
Thrissur
11.2016 - 12.2017
- Daily filing of cash, checks, vouchers, etc
- Digital/manual A/C opening
- Bundling currency
- Retrieving and depositing cash from other banks and currency chests
- Loan paperwork scanning and uploading
- Maintained files, records and chronologies of entry activities.
- Managed documents by organizing forms, making photocopies, filing records & preparing correspondence.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions
- Processed applications for new accounts
- Educated customers on online banking and mobile banking applications
KYC verification executive, Data Entry Operator
Innovative Solutions (Clients Federal Bank, South Indian Bank)
Thrissur
07.2015 - 11.2016
- Screening KYC documents to national standards.
- Troubleshoot KYC-related client profile modifications
- Gather id proofs for client profiles
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted and checked input data against original documents.
- Sorting 10-year-old loan files into four divisions.
- Uploading files to DMS (Document Management System)
- Comparing input data to branch docs for mistakes.
- Scanned documents and saved in database to keep records of essential organizational information
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Education
Bachelor of Science - Biochemistry
Sreekrishna College, University of Calicut
Guruvayur, KL 06.2012 - 03.2015
Higher Secondary Certificate (HSC) -
VRAMMHSS, Kerala State Board
Guruvayur, KL 06.2010 - 03.2012
Secondary School Certificate (SSC) -
G D E M S, Central Board of Secondary Education
Guruvayur, KL 06.2000 - 03.2010
Skills
Time Managementundefined
Certification
Anti-Money Laundering Concepts: AML, KYC and Compliance
Timeline
Anti-Money Laundering Concepts: AML, KYC and Compliance
11-2022
Deep Investigation Process Executive
TeamLease Services Ltd (Client : SBI Cards)
08.2018 - Current
Bankman
Federal Bank Ltd
11.2016 - 12.2017
KYC verification executive, Data Entry Operator
Innovative Solutions (Clients Federal Bank, South Indian Bank)
07.2015 - 11.2016
Bachelor of Science - Biochemistry
Sreekrishna College, University of Calicut
06.2012 - 03.2015
Higher Secondary Certificate (HSC) -
VRAMMHSS, Kerala State Board
06.2010 - 03.2012
Secondary School Certificate (SSC) -
G D E M S, Central Board of Secondary Education
06.2000 - 03.2010
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