Summary
Overview
Work History
Education
Skills
Certificationsandachievements
Expertiseandskillsets
Personal Information
Disclaimer
Timeline
Generic

Arjun Vijay

Trivandrum

Summary

A results-driven IT professional with a distinguished career spanning over 13.5 years in the industry, offering a wealth of experience in business analysis and an impressive track record in both HR IT and Airline domains. With a strong commitment to delivering excellence, I have effectively managed end-to-end implementation activities across diverse client and internal projects, encompassing the requirement gathering phase, pre-implementation, and post-implementation stages. My expertise extends to client-facing activities, including comprehensive user training and persuasive product demos.

Overview

14
14
years of professional experience

Work History

Senior Business Analyst – HR IT Applications and Process

Cognizant Technology Solutions
9 2018 - Current
  • Worked in Onboard to Retire HR IT process area for Cognizant
  • Lead BA for Separations process including exit separations, International transfers, domestic transfers, alumni connect etc.
  • Handled all PM duties from running daily business, change management, resource planning, solution design, documentation reviews, conducting SIT & UAT, pre-release verification, stakeholder communication etc
  • Responsible for ensuring Corporate Security and GDPR compliance for any new rollouts or changes happening in Europe region
  • Lead BA in charge of driving Total Rewards Project for USA and India
  • Aim of this project was to provide the employees with a personalized single source view of the total value proposition that Cognizant provides its associates
  • This was a major program that involved integration of 3 in house applications, 8 external applications with the SaaS vendor
  • Major duties performed: Interface architecture design discussions, Risk identification & mitigation, Requirement elicitation and documentation, Periodic status reporting to top management, Creating User Journey maps for customer experience, Liaise with multiple internal stakeholders and vendor to identify and mitigate bottlenecks and ensure on-time delivery, Project Manager for HR Document Compliance Project
  • Major duties performed: Project Plan creation and tracking, Conduct weekly status calls with project team for monitoring progress and identifying risks and challenges, Conduct regular connects with Steering committee to provide project updates, Preparing cutover activity checklist and monitoring progress, Communicating project updates to business stakeholders, Analyze business impacts for system solutions proposed by team, Guiding technical team on the system solution finalization, Senior BA of the Integration Testing team for the Peoplesoft HCM to Workday core modernization project
  • Worked as testing lead for 6 major Workday to vendor integrations
  • Major duties performed: Knitting of integration test steps to functional test cases wherever applicable, based on business scenarios, Review, track and report the progress of test case execution and bug closures to management, Liaised with functional, business and vendor POCs to ensure all the integrations assigned to me are completely tested and signed off as part of the End to End testing, In charge of mentoring junior BAs, providing guidance, reviewing their solution documentation, assigning work and helping them ramp up their performance.

Consultant – Air Cargo Domain

Unisys Global Services
09.2015 - 09.2018
  • Subject Matter Expert (SME) in the team developing new generation Cargo product
  • Major duties performed: Prepare Requirement documents and use cases for the product, Provide walkthrough to development & testing team on the requirements, Review test cases to ensure proper functional coverage, Perform final integration testing, Conduct demo session for clients to get sign off on the developed functions, SME in the New Generation product Migration Team
  • Major duties performed: Analyze the business process and document migration strategy clients, Propose business process modifications for clients to enable a smooth migration to the new generation system, Prepare migration strategy for multiple clients like Air Asia, Delta and Air Canada.

Senior Business Analyst – Airline Domain

Amadeus Software Labs
10.2014 - 09.2015
  • Product Definition Analyst in the Referential Data Stream (RFD) of Amadeus
  • Referential data maintains all the master data like Airport Codes, City codes, Time zones, Geo Codes etc
  • That is accessed by multiple applications in Amadeus like PNR, Ticketing, and Inventory across the globe
  • Business Analyst for MVS/TPF decommissioning projects for Amadeus
  • MVS and TPF are IBM mainframe legacy systems which were used for storing large amount of Master data, that is accessed by various Amadeus applications across the globe (since 2000).

Senior Business Analyst – Air Cargo domain

IBS Software Services Pvt Ltd
12.2010 - 10.2014
  • Conducted demo sessions of the product iCargo, for multiple prospective clients
  • Member of the onsite Operations stream of the Lufthansa Cargo Project Implementation team (One of the biggest projects undertaken by IBS in the Air Cargo domain)
  • Responsible for driving requirement gathering phases for specific modules with client
  • Developed solutions in accordance with IATA and Industry standards
  • Documented Business Requirement documents, Change Requests and use cases
  • Test case review to ensure functional coverage and final product testing before delivery
  • In charge of product rollout for more than 40 stations across the globe for client Lufthansa
  • Conducted Trainings for end users as part of product rollout from both onsite and offshore.

Education

PGDM - Marketing, Systems & Operations

SCMS, Cochin, Kerala

B.Tech - Electronics and Communication Engineering

Marian Engineering College, Trivandrum, Kerala

Skills

  • Agile Methodology

  • Stakeholder Management

  • Requirements Gathering

  • Business Process Mapping

  • User Acceptance Testing

  • Business process improvement

    • Certificationsandachievements

    • CSPO Certified from Scrum Alliance
    • CAPM Certified (Certified Associate in Project Management) by PMI
    • Received top performance rating consistently
    • Onsite Experience: Germany (Frankfurt): For requirement discussion and solution phase for client Lufthansa Airlines, Philippines, USA, UAE, Oman and Turkey: For end user training and cutover support as part of Lufthansa implementation

    Expertiseandskillsets

    • Fit & gap analysis
    • Requirement gathering and documentation (BRD, MSD, CR)
    • User Story creation
    • Business Process Analysis and Mapping
    • Functional testing
    • User experience journey mapping
    • Client Interfacing and Communication
    • Client Relationship Management and Training
    • Team Leadership and Mentoring
    • Project Management and tracking

    Personal Information

    • Date of Birth: 03/11/86
    • Marital Status: Married

    Disclaimer

    All information provided in this Resume is true to the best of my knowledge

    Timeline

    Consultant – Air Cargo Domain

    Unisys Global Services
    09.2015 - 09.2018

    Senior Business Analyst – Airline Domain

    Amadeus Software Labs
    10.2014 - 09.2015

    Senior Business Analyst – Air Cargo domain

    IBS Software Services Pvt Ltd
    12.2010 - 10.2014

    Senior Business Analyst – HR IT Applications and Process

    Cognizant Technology Solutions
    9 2018 - Current

    PGDM - Marketing, Systems & Operations

    SCMS, Cochin, Kerala

    B.Tech - Electronics and Communication Engineering

    Marian Engineering College, Trivandrum, Kerala

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