Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Generic
Arka Jha

Arka Jha

Banker With Approx 8 Years Experience
SILIGURI,West Bengal

Overview

8
8
years of professional experience
7
7
years of post-secondary education
3
3
Languages

Work History

Manager (Personal Banker authoriser

HDFC Bank Ltd
06.2022 - Current
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.

Manager (Branch Operations Manager

Jana Small Finance Bank Ltd
10.2018 - 06.2022
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.

Deputy Manager band 1 (Customer service Manager

ICICI Bank Limited
07.2016 - 10.2018
  • WORK EXPOSURE
  • Retail Branch
  • Banking
  • Sales and
  • Customer
  • Service.Identifying prospective clients and generate business from existing and branch walk in customers
  • Cross Selling of channel products like Mutual Fund, Life
  • Insurance, General Insurance, Forex
  • Contributing in meeting Deposit Targets of branch
  • Maintaining relation with HNI clients and handling their portfolio
  • Contributing in achieving the asset targets of the branch (Home loan ,Personal Loan, Auto Loan, Fee Cards)Generating leads for inward and Outward Remittance
  • Generating and closing leads for corporate and TASC accounts.

Education

Post Graduate Deploma In Banking And Finance - Banking And Finance

ICICI Manipal Academy
Bangalore
02.2016 - 10.2016

Bachelor Of Business Administration - Business Administration

West Bengal University of Technology
Siliguri Institute Of Technology
05.2010 - 08.2013

Higher Secondary -

Tarai Tarapada Adarsha Vidyalaya
Siliguri, West Bengal(WBCHSE)
05.2007 - 06.2009

Madhyamik -

Tarai Tarapada Adarsha Vidyalaya
Siliguri, West Bengal(WBBSE)
03.2006 - 06.2007

Skills

    Policies and procedures

Strategic planning

Operations management

Operations Management

Performance Management

Performance Evaluations

Lead Generation

Time Management

Customer Service yoon

Team building

Problem Resolution

Computer Skills

Excellent Communication

Adaptability and Flexibility

Business Administration

Customer Service kooda

Customer Service

Marketing

Sales Techniques

Revenue Forecasting

Additional Information

1. Financial Analysis: Ability to analyze financial statements, assess creditworthiness, and evaluate investment opportunities.

2. Risk Management: Proficiency in identifying, assessing, and mitigating various types of financial risks, including credit, market, and operational risks.

3. Relationship Management: Strong interpersonal skills to build and maintain relationships with clients, colleagues, and stakeholders.

4. Regulatory Compliance: Knowledge of banking regulations and adherence to compliance standards to ensure legal and ethical practices.

5. Communication: Effective communication skills, both verbal and written, to convey complex financial information clearly and concisely.

6. Problem-Solving: Ability to identify issues, propose solutions, and make informed decisions in dynamic banking environments.

7. Sales and Marketing: Capability to promote banking products and services, cross-sell financial solutions, and expand the customer base.

8. Technology Proficiency: Familiarity with banking software, digital banking platforms, and financial technology to streamline processes and enhance customer experience.

9. Attention to Detail: Strong attention to detail to ensure accuracy in financial transactions, documentation, and regulatory reporting.

10. Team Collaboration: Collaboration skills to work effectively with colleagues across different departments and functions to achieve common goals.

Interests

Photography

Travel Blogging

Music

Cooking

Traveling

Event Planning

Timeline

Manager (Personal Banker authoriser

HDFC Bank Ltd
06.2022 - Current

Manager (Branch Operations Manager

Jana Small Finance Bank Ltd
10.2018 - 06.2022

Deputy Manager band 1 (Customer service Manager

ICICI Bank Limited
07.2016 - 10.2018

Post Graduate Deploma In Banking And Finance - Banking And Finance

ICICI Manipal Academy
02.2016 - 10.2016

Bachelor Of Business Administration - Business Administration

West Bengal University of Technology
05.2010 - 08.2013

Higher Secondary -

Tarai Tarapada Adarsha Vidyalaya
05.2007 - 06.2009

Madhyamik -

Tarai Tarapada Adarsha Vidyalaya
03.2006 - 06.2007
Arka JhaBanker With Approx 8 Years Experience