Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Arnab Bhattacharjee

Bengaluru

Summary

Achievement driven professional with 9 plus years of experience in Sales. Involved in creation of various operational and analytics reports for the Sales team of the organization. Involved in defining and implementing new processes, market coverage plans, taking all stakeholders along, sharing vision and taking the team along. Helping my organization to maximize business by forming creative strategies and analyzing the entire sales process. Customizing sales strategies to address client-specific needs and staying updated to the needs and demands of the market. Monitored managing topline, margins, channel management / motivation, conceptualization / implementation of sales promotion programs.

Overview

9
9
years of professional experience

Work History

Sales Operations Analyst

General Data Tech
Bengaluru
09.2022 - Current
  • Developed and implemented processes to improve sales force productivity.
  • Analyzed market trends, customer preferences, and competitor data to develop effective sales strategies.
  • Created reports to provide insights into the effectiveness of current sales operations.
  • Conducted regular meetings with sales teams to ensure compliance with set policies and procedures.
  • Drafted monthly performance reviews for all sales personnel.
  • Provided training and guidance on best practices in sales operations management.
  • Identified opportunities for improvement within existing operational procedures and systems.
  • Collaborated with internal stakeholders to design innovative solutions that drive improved results from the sales team.

Sales Specialist

NetApp
Bengaluru
06.2020 - 09.2022
  • Developed and implemented sales strategies to increase customer base.
  • Created customized presentations for potential customers.
  • Conducted market research to identify target markets and develop pricing strategies.
  • Provided technical support to customers regarding product features and usage.
  • Resolved customer complaints in a timely manner.
  • Tracked competitor activities, products, services, and prices.
  • Analyzed customer feedback to improve product offerings and services.
  • Negotiated contracts with vendors for better pricing on equipment and supplies.
  • Identified opportunities for cross-selling products or services within existing accounts.

Inside Sales Account Manager

Dell Technologies
Bengaluru
07.2015 - 06.2020
  • Developed and implemented sales strategies to increase account profitability.
  • Built and maintained relationships with existing customers through regular communication.
  • Researched potential new customers, identified decision makers and contacted them via telephone or email.
  • Provided product knowledge and technical support to customers as needed.
  • Conducted market research to identify trends in customer buying habits.
  • Collaborated with marketing team on promotional campaigns for existing clients.
  • Negotiated pricing agreements with vendors and suppliers to maximize profits.
  • Analyzed customer feedback data to identify areas of improvement in products and services offered.

Education

MBA - Sales And Marketing Education

Alliance School of Business
Bengaluru
02-2015

Bachelor of Technology - IT

Dr Mgr Engineering College
Chennai
07-2011

Higher Secondary School(12th) -

St. Peter's High Secondary School
Shillong
06-2007

Secondary School (10th) -

St. Thomas' Secondary School
Shillong
06-2005

Skills

  • Reporting skills
  • Sales Analysis/Operations
  • Quantitative Analysis
  • Business Development
  • Creative Communicator
  • Forecasting experience
  • Customer Success Relationship
  • Channel Managemnt

Accomplishments

  • GDT- Awarded for Delivering accurate sales reports as per sales leaders and account mangers needs.
  • Netapp- Presidents Award for achieving target, and going beyond consecutively for 4 quarters.
  • Awarded for penetrating most number of customers in 2016 . Successfully managed the surpassing of quota in every quarter with an average of 150% attainment Recognized for exceptional customer tapping and generating business in 17 cities in a quarter

Timeline

Sales Operations Analyst

General Data Tech
09.2022 - Current

Sales Specialist

NetApp
06.2020 - 09.2022

Inside Sales Account Manager

Dell Technologies
07.2015 - 06.2020

MBA - Sales And Marketing Education

Alliance School of Business

Bachelor of Technology - IT

Dr Mgr Engineering College

Higher Secondary School(12th) -

St. Peter's High Secondary School

Secondary School (10th) -

St. Thomas' Secondary School

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Arnab Bhattacharjee