Arnab Chanda
SERVICE ENGINEER
Bangalore
Summary
Experienced service engineer with a strong technical background in testing, integration, and installation of marking and coding equipment. Proven track record of efficiently documenting and fulfilling service requests, while consistently traveling to customer locations for start-up and service calls. Committed to maximizing customer satisfaction through prompt and effective problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
4
4
Languages
Work History
SERVICE ENGINEER
CONTROL PRINTS LIMITED
06.2020 - Current
- Company Overview: OEM, Marking and coding industry
- Servicing and installation of LCP, TIJ and HiRES printers in manufacturing Industries and packaging plants.
- AMC Follow Ups
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
- Created relationships with key decision-makers and served as external technical spokesperson.
- Contributed to company growth by generating new business leads through positive word-of-mouth referrals from satisfied clients.
- Collaborated with product development teams to share field insights that contributed towards design improvements and better user experiences.
DET
GNEXT (under Reliance Jio Infocom LTD)
08.2017 - 08.2019
- Company Overview: Telecom Vendor Company
- Microwave installation and commissioning
- ATP's
- Telecom Vendor Company
Site Engineer
Arden Teleservices PVT LLP
08.2015 - 05.2017
- Company Overview: Telecom Vendor
- Leased line project (Primatel, Cambium, Radwin, Airspan iB440, Airgrid, EoPDH etc.)
- LOS surveys
- Wi-fi surveys
- Small cell surveys
- Wi-fi Installations
- Small cell Installation
- Telecom Vendor
Education
B. Tech - Electronics and Communication Engineering
Assam Down Town University
Guwahati, Assam06-2015
CLASS-XII(CBSE) - undefined
Govt. Higher Secondary School
Khonsa, Arunachal PradeshClass-X - undefined
Govt. Secondary School
Khonsa, Arunachal PradeshSkills
Technical support
Field service
Installation coordination
Equipment installation
Service sales
Root-cause analysis
Data Analysis Coursework
Advance excel
Pandas Data Manipulation
Data Visualization
Machine learning
Data Analysis with Python
Power BI
Personal Information
- Father's Name: Mr. Arindam Chanda
- Mother's Name: Mrs. Tapati Chanda
- Date of Birth: 06/02/94
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Certification
Pursuing Data Scinetist course from DATAMITES
Competencies And Skills
- Initiative
- Patience
- Punctuality committed to deadlines
- Positive Attitude
- Hard Working
- Leadership
Training
- SILVER certified Engineer, BSNL-AICTE employability enhancement training programme (EETP), RTTC Guwahati
- GOLD certified Engineer, BSNL-AICTE employability enhancement training programme (EETP), RTTC Guwahati
- PLATINUM certified Engineer, BSNL-AICTE employability enhancement training programme (EETP), RTTC Guwahati
- 20 days training on 'Designing of Embedded Systems', Vidwan Institute of Engineers
- Workshop on 'Sixth sense using MATLAB', Robospecies as TECHKRITI
- PRO HIRE CLASSIC CERTIFICATE, ASPIRE, Assam Down Town University
Disclaimer
I confirm that the information provided by me is true to the best of my knowledge and belief.,
Place : Guwahati,
Date: Arnab Chanda
Timeline
SERVICE ENGINEER
CONTROL PRINTS LIMITED
06.2020 - Current
DET
GNEXT (under Reliance Jio Infocom LTD)
08.2017 - 08.2019
Site Engineer
Arden Teleservices PVT LLP
08.2015 - 05.2017
CLASS-XII(CBSE) - undefined
Govt. Higher Secondary School
Class-X - undefined
Govt. Secondary School
B. Tech - Electronics and Communication Engineering
Assam Down Town University