LALU JAMES
KOTTAYAM
Summary
Adept Service Engineer with a proven track record at BETHEL SALES AND SERVICES, specializing in technical and diagnostic support, and equipment adjustment. Excelled in providing solutions to complex technical issues, enhancing equipment functionality, and boosting system diagnostics efficiency by 30%. Renowned for exceptional schematic reading abilities and strong customer service skills, ensuring high satisfaction and operational excellence.
Overview
2025
2025
years of professional experience
Work History
Service Engineer
BETHEL SALES AND SERVICES
NEW DELHI
01.2019 - Current
- Provided expert guidance to resolve technical issues.
- Efficiently managed customer concerns to meet deadlines.
- Configured equipment in alignment with customer specifications.
- Provided quick solutions to customer technical issues, both software and hardware related.
- Built PCBs precisely following technical drawings and product standards.
- Provided support for resolving PCB assembly problems.
- Performed inspection on PCBs using microscopes.
- Completed SMT soldering for PCB assemblies.
- Adjusted and fine-tuned electronic testers for accurate measurements.
- Utilized hand tools to fix defective parts on PCBs.
Lab Assistant Intern
GOVT ENGINEERING COLLEGE
KIDANGOOR
- Assisted in setting up and operating laboratory equipment.
- Conducted research projects under the supervision of senior lab staff.
- Performed basic maintenance on laboratory instruments to ensure proper functioning.
- Managed inventory of laboratory supplies and reagents, including ordering new items as needed.
Education
Associate in Electronics Engineering Technology - ELECTRONICS
GOVT ITI
ETTUMANOORSkills
- Technical and diagnostic support
- Schematic drawing
- Measurement techniques
- Installation coordination
- Hardware testing
- Technical support
- Appropriate tool selection
- Safety procedures
- Design improvement
- Suggestive selling
- Equipment adjustment
- Software installation
- Technical consulting
- Error reduction
- Equipment monitoring
- Preventive Maintenance
- Schematic reading
- Equipment installation
- Hardware configuration
- Equipment assembly
- System diagnostics
- Service sales
- Operational support
- Electrical systems
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
References
References available upon request.
Timeline
Service Engineer
BETHEL SALES AND SERVICES
01.2019 - Current
Lab Assistant Intern
GOVT ENGINEERING COLLEGE
Associate in Electronics Engineering Technology - ELECTRONICS
GOVT ITI
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