Summary
Overview
Work History
Education
Skills
Recognition
Internship
Hobbies and Interests
Languages
Work Availability
Software
Timeline
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Arnav Mishra

Bengaluru,KA

Summary

Perceptive Senior Business Analyst with 8 years driving successful business processes for Insure-tech companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.


Specialized in Insurance Software Solutions, with a proven track record in stakeholder management and the Agile methodology. Led system enhancements that significantly improved user satisfaction. Recognized expert in Requirements Gathering and mentoring, making substantial contributions to strategic goals and promoting team development.

Overview

8
8
years of professional experience

Work History

Sr Business Analyst

SAPIENS
01.2022 - Current
  • Possesses extensive experience across diverse insurance sectors, including property and casualty (P&C) insurance, with expertise in motor, property, liability, personal accident, and health coverage.
  • Subject Matter Expert in Insurance Billing and Collection, encompassing products, insurance transactions, accounting, and intermediary management.
  • Effectively managing stakeholder expectations through clear, transparent communication and timely updates, ensuring alignment between project deliverables and business objectives.
  • Leading requirement-gathering workshops that define clear project objectives and deliverables.
  • Performing comprehensive gap analyses to pinpoint discrepancies between current and desired states, leading to actionable and strategic recommendations.
  • Collaborating with cross-functional teams to ensure a unified approach to business analysis and developing detailed user stories for system enhancements, resulting in improved functionality and increased user satisfaction.
  • Analyzed and documented requirements for data migration from legacy applications and implemented Agile methodologies to enhance adaptability and responsiveness within project teams.
  • Guiding teams in refining Agile practices throughout the delivery cycle, establishing a documentation framework to support Agile methodology within a traditionally Waterfall-centric team.
  • Supporting the leadership team with comprehensive reporting, in-depth analysis, and compelling business presentations to guide divisional strategies.
  • Engaging with internal customers to comprehend business needs and translate them into clear requirements and project scope.

Sr Business Analyst

VALUE MOMENTUM
06.2021 - 01.2022
  • Gained a thorough understanding of the offerings and products slated for implementation and conducted a detailed gap analysis.
  • Provided comprehensive walkthrough and closely collaborated with technical associates on project development activities.
  • Documented and articulated Functional Requirements Documents (FRD), Business Requirements Documents (BRD), and use cases; prioritized requirements and developed conceptual prototypes and mock-ups..
  • Engaged with internal customers to grasp business needs and translate them into precise requirements and project scope.
  • Implemented business intelligence solutions to enhance operational efficiency and drive performance improvements.
  • Developed complex dashboard and reporting tools to track business performance metrics

Marketing Analyst

FEDEX EXPRESS
11.2019 - 06.2021
  • Developed and executed a comprehensive implementation roadmap through rigorous analysis.
  • Collaborated with the sales team to conduct revenue analysis and provide strategic insights.
  • Synergies with cross-functional teams to drive key deliverables and formulate promotional and pricing strategies.
  • Conducted POS data analysis and created dashboard reports using Power BI.
  • Evaluated KPIs to gain a profound understanding of campaign performance.

Associate Consultant

SAPIENS
06.2016 - 11.2019
  • Experienced working in Agile environment, documenting BRD and FRD, working with sound SDLC processes such as Requirement Analysis, Gap Analysis, drawing up workflows and SQL scripting
  • Diligently analyzed requirements and providing solutions- encompassing setting up Insurance products using SAPIENS IDIT suite
  • Worked with business stakeholders to complete artifacts, including high level solution design documentation and detailed business rules documentation
  • Configured Products and workflow setup of a policy administration system across various domains
  • Acted as liaison between the business and technical teams

Education

IIIT Bhubaneswar
01.2016

Skills

  • Business Process Mapping
  • Business Analysis
  • Forecasting and planning
  • Requirement Elicitation and Gap analysis
  • Data Analysis & Visualization with Power BI
  • Operations Analysis
  • User Acceptance Testing
  • Agile Methodology
  • Software Development Lifecycle
  • Use case modelling in UML
  • IIBA methodologies
  • Azure (Fundamentals)
  • Payment Interface (SEPA, BACS)
  • SQL scripting

Recognition

  • Exceptional Performance award (SAPIENS) - 2019
  • Rising Star Award for Innovation (FedEx) - 2020
  • 'WOW' Award for expertise in system and data migration (SAPIENS) - 2024

Internship

  • DRDO, Chandipur, Odisha, 04/2014, 05/2014, Objective of this project was to develop an informative webpage where information of every employee is available.Accomplishments: -
  • Developing the web portal using Microsoft Visual Studio Express for Web.

Hobbies and Interests

Badminton, FPS computer games

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Thai
Beginner (A1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Power BI

Microsoft Visio

Oracle SQL Developer

Gen AI

JIRA

Trello

Microsoft Azure

Timeline

Sr Business Analyst

SAPIENS
01.2022 - Current

Sr Business Analyst

VALUE MOMENTUM
06.2021 - 01.2022

Marketing Analyst

FEDEX EXPRESS
11.2019 - 06.2021

Associate Consultant

SAPIENS
06.2016 - 11.2019

IIIT Bhubaneswar

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