ARPAN KARAK
Relationship Manager
Uluberia
Summary
Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 3 years' experience in Finance Industry.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Relationship Manager
Finnable Technologies Private Limited
Kolkata
06.2023 - Current
- Developed customer surveys to measure customer satisfaction and identify areas of improvement.
- Monitored customer feedback and generated reports to identify areas of improvement.
- Developed and managed relationships with vendors to establish cost-effective products and services.
- Participated in staff meetings to discuss innovative strategies to improve services.
Relationship Manager
Payu Finance India Limited
Kolkata
11.2022 - 05.2024
- Worked with DSA and Telecallers departments to facilitate communication and deliver personalized solutions to customers.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Participated in industry events and trade shows to promote products and services.
- Maintained knowledge on banking products and distribution to provide optimal service support.
Relationship Officer
Hero Fincorp Limited
Kolkata
04.2021 - 11.2022
- Supported team in implementing sales tactics and achieving growth objectives and sales targets.
- Maintained and built close relationships with customers through regular contact and visits.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Education
High School Diploma -
Jagatpur Adarsha Vidyalaya
Uluberia 04.2001 -
BBA -
Sikim Manipal University
Kolkata 07.2023 - Current
Skills
Banking
Service support
Loans
Relationship building and management
Sales expertise
Client Relationships
Strategic selling
Timeline
BBA -
Sikim Manipal University
07.2023 - Current
Relationship Manager
Finnable Technologies Private Limited
06.2023 - Current
Relationship Manager
Payu Finance India Limited
11.2022 - 05.2024
Relationship Officer
Hero Fincorp Limited
04.2021 - 11.2022
High School Diploma -
Jagatpur Adarsha Vidyalaya
04.2001 -