Debasmita Sikder
KOLKATA
Summary
Results-driven professional in customer communication, known for high productivity and efficient task completion. Possess specialized skills in persuasive speaking, conflict resolution, and customer relationship management. Excel at active listening, empathy, and adaptability, ensuring success in engaging with diverse client bases and navigating challenging conversations.
Overview
2
2
years of professional experience
Work History
TELESALES EXECUTIVE
FIRST VOICE GLOBAL LLP
Kolkata
12.2024 - Current
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Intern
JADAVPUR UNIVERSITY SCHOOL OF BIOSCIENCE & ENGINEERING
01.2023 - 01.2023
- Standard Curve preparation
- Plant extract Methods
Education
B.Tech - Biotechnology
TECHNO INDIA UNIVERSITY
KOLKATA01.2024
CBSE (10+2) -
ADITYA ACADEMY SENIOR SECONDARY SCHOOL
KOLKATA01.2020
CBSE 10 -
ADITYA ACADEMY SENIOR SECONDARY SCHOOL
KOLKATA01.2018
Skills
- Proficient in MS OFFICE
- Phytochemistry
- Time Management
- Lead generation
- Sales negotiation
- Customer service
- Customer relationship management
- Cold calling
- Team collaboration
- Effective communication
- Problem solving
Projects
Gene Expression Changes in Breast Epithelial Cells Surviving Treatment with Trial. QSAR-Based Molecular Modeling Study on Meprin Inhibitors to Pinpoint Structural Contributor
Languages
- English
- Hindi
- Bengali
Internship
Jadavpur University School of Bioscience & Engineering, 1 month, Standard Curve preparation, Plant extract Methods
Timeline
TELESALES EXECUTIVE
FIRST VOICE GLOBAL LLP
12.2024 - Current
Intern
JADAVPUR UNIVERSITY SCHOOL OF BIOSCIENCE & ENGINEERING
01.2023 - 01.2023
B.Tech - Biotechnology
TECHNO INDIA UNIVERSITY
CBSE (10+2) -
ADITYA ACADEMY SENIOR SECONDARY SCHOOL
CBSE 10 -
ADITYA ACADEMY SENIOR SECONDARY SCHOOL
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