Arpan Pahari
Fleet Logistics Operations and Service
New Delhi
Summary
Inspiring Manager with extensive experience in Fleer Service Management and 15 years of experience in Automobile service Field. Organized Transportation Manager competent in Car Rental service and Logistics. Highly talented in efficiency planning, cost reduction and budget control. Outstanding problem-solving and critical thinking skills. Serves as point-of-contact for all transportation-related inquiries and issues.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Fleet Service Manager (EV)
MoEVing Urban Technology And Private Limited
01.2022 - Current
- Maintain fleet details with actual data from ground on daily basis
- Tracking every vehicle running report/dashboard report every day for getting actual details of on road/off road/idle vehicle hub wise
- Creating proper parameter for each vehicle on time periodic/preventive maintenance and proper following up with OPS and fleet repair team
- Creating vehicle repair category by Minor/Major/Accidental to get actual escalations by OPS team
- Daily monitor of 3W & 2W vehicles uptimes for getting above 95% active vehicles
- Monitor vehicles documentation renewal (Fitness, Insurance, Tax Invoice) including procurement on time
- Monitor actual running vehicles KM vs GPS running details for actual utilization of running vehicles
- On time vehicle allocation as request from OPS team by repairing old vehicles or procuring new vehicles
- Monitoring leased vehicles proper track as per the agreements and should be returned before the tenure completion
- Cost optimization by regular monitor of repair expenses and monthly forecast of budged for each vehicle
- Monthly visit of Pan -India hubs for checking on ground challenges and proper resolutions
- Creating proper report to justifying your allocated budged of your repair team on monthly basis
- Creating a healthy atmosphere with your team, where they can achieve maximum given targets
- Overseeing the Entire Service Department, ensuring it is Profitable and Running Smoothly
- Parts Procurement for New Workshop from OEM's and Local auto Market
- Workshop Management for Pan- India
- Vehicles recovery with coordination with Asset Recovery team and share data with management
- Parking & Charging allocations as per requirement of Ops team
- Regular monitor of Charging infra along with quick repair of the chargers
- New vendor procurement for Parts, for road side repair and new parts purchase.
- Negotiated contracts with external service providers, securing favorable terms that reduced costs without compromising quality standards or turnaround times.
- Analyzed data on vehicle usage to identify trends and recommend improvements for fleet utilization.
- Coordinated closely with other departments to optimize scheduling of vehicle maintenance during low-demand periods, minimizing disruptions to operations.
- Conducted regular performance evaluations for staff, providing feedback and opportunities for professional growth.
- Enhanced fleet efficiency by implementing preventive maintenance programs and optimizing resource allocation.
- Reduced downtime for vehicles by streamlining repair processes and prioritizing urgent service requests.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong communication and organizational skills through working on group projects.
Service Engineer/Fleet In-charge
JK Tyre & Industries J.K TYRES MOBILITY DIVISION
01.2022 - 01.2023
- Taking care for dedicated heavy truck fleet running nation wise
- Monitor daily operation of fleet, checking mechanical
- Connected to customers for providing better service all the time as per company policy
- On time tyre replacement for retreading
- Monitor daily basis tyre replacement updates through portal
- Visit hubs for inspection and increase productivity of hubs
- Manage and monitor hub in-charges for daily operations
- Monitor monthly running of all vehicles through GPS and Inspection
- Report damage tyres for claim with AI report
- Submission of monthly billing to the client after approval from accounts team
- Issues and address to fleet owner for rectification
- Monitor low running vehicles on daily basis and update
- Increase of trucks running on monthly basis and increase tyres life.
National Fleet Manager Fleet Service
Ritco Logistics Limited
12.2020 - 09.2022
- Taking Care Entire Fleet Logistics operations and fleet maintenance for Guwahati Division
- Maintaining daily operations of trucks movement from point of loading, in-transit, point of unloading, regular repair and ensure timely delivery
- Daily Market survey for higher income on outside loading
- Route probability check before any market side loading
- Daily tracking with drivers for avoiding unnecessary transit repair and delay
- Checking and collecting daily log sheet adhere reaching destination of every truck
- Finding Best Local brokers for market loading and negotiations
- Timely advance collection and as per delivery balance amount as per company terms and conditions.
Assistant Manager Fleet Service
CMS Info Systems Limited
03.2018 - 06.2020
- Taking care of Entire Fleet own & hire of 350 + EAST (Jharkhand,NE,WB)
- Coordinating with 12 branch heads of Jharkhand,WB & NE
- Taking daily off-road vehicles reports
- Scheduling proper maintenance service chart for entire fleet
- Taking care for additional out sourced hire vehicles for operation requirement
- Conducing driver training for better safety and fuel service
- Taking care for fleet expanses and how it can be reduced by minimum expanses
- Taking care for renewal of RTO documents renewal and traffic violations for respective location
- Tie ups with local repair vendors for instant service during break downs
- As a regular exercise keep tracking non performing old vehicles as per company norms and scrap them
- Making ensure no repair & maintenance can be done without any approvals
- Visiting local branches on regular intervals for quality check
- Looking after vendor management for hire vehicles addition as per operation requirement
- Maintaining & checking for each hire vehicles movement with daily MIS from respective location
- Arranging for new hire vehicles cost effective and ready work vendors
- Maintaining KYC for working hire vehicle vendors
- Coordinate with all vendors for early bill submission and checking all bills as per MIS
- Terminate the vendors on violating company norms
- Procurement
- Get-update regular rates and pricing after negotiate with multiple vendors
- Prepare & submit documents for buying new vehicles of own fleet & RTO Documentations (Road Tax,Permit, Offer letter for new commercial cash vans)
- Managing and adding new dealers' network for better rate negotiation, better discount and on time delivery
- Follow-ups for accounts team for payment and submission of the bills on time with proper documents.
Executive Service
Orix Auto Infrastructure Services Limited
12.2014 - 02.2018
- Physical checking and maintenance of Navigation system
- Tracking Cab running by GPS
- Preparing reports of various cabs observation every day
- Properly maintain of all cabs in proper schedule as per norms of service
- Send bills to accounts team for payment and submission of the bills on time with proper approval
- Minimize the repair time for each vehicle by maintaining scheduled repair of each truck
- Regular tyre conditions and thickness checking when vehicle reach hub for avoiding unnecessary delay or major accident
- Renewing RTO documents on time for avoiding vehicle compliance hazard
- Procurement of new vehicles
- Get-update regular rates and pricing after negotiate with multiple repair vendors
- Prepare & submit documents for buying new vehicles of own fleet & RTO Documentations (Road Tax,Permit, Offer letter for new commercial vehicles)
- Managing and adding new dealers' network for better rate negotiation, better discount and on time delivery
- Follow-ups for accounts team for payment and submission of the bills on time with proper documents.
Warranty Administrator & Service Advisor
Premier Car World(Maruti Suzuki Dealership)
01.2012 - 11.2014
- Proper analysis of the defective motor part and detection the proper cause of failure
- Submission of warranty claim as per Maruti Suzuki norms
Junior Executive
Orix Auto Infrastructure Services
02.2010 - 11.2012
- Physical checking and maintenance of Navigation system
- Checking Cab through GPS by tracking portal
- Follow-up with drivers for proper update
Warranty In-charge
Varun Car Agency (Honda car Dealership)
01.2008 - 12.2009
- Proper analysis of the defective motor part and detection the proper cause of failure
- Submission of warranty claim as per Honda norms.
Education
BBA - Business Administration And Management
Sikkim Manipal University
Associate of Science - Automobile Engineering
Indian Institute Automotive Engineers
Skills
Performance Improvements
undefinedTimeline
Fleet Service Manager (EV)
MoEVing Urban Technology And Private Limited
01.2022 - Current
Service Engineer/Fleet In-charge
JK Tyre & Industries J.K TYRES MOBILITY DIVISION
01.2022 - 01.2023
National Fleet Manager Fleet Service
Ritco Logistics Limited
12.2020 - 09.2022
Assistant Manager Fleet Service
CMS Info Systems Limited
03.2018 - 06.2020
Executive Service
Orix Auto Infrastructure Services Limited
12.2014 - 02.2018
Warranty Administrator & Service Advisor
Premier Car World(Maruti Suzuki Dealership)
01.2012 - 11.2014
Junior Executive
Orix Auto Infrastructure Services
02.2010 - 11.2012
Warranty In-charge
Varun Car Agency (Honda car Dealership)
01.2008 - 12.2009
BBA - Business Administration And Management
Sikkim Manipal University
Associate of Science - Automobile Engineering
Indian Institute Automotive Engineers
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