Akash Kumar

July 2023 – Present, Gurugram, India.

• Developed and maintained 'Client Invoice Tracker' system using Java, Spring Boot, and MySQL.
• Designed REST APIs for invoice creation, email reminders, and invoice updating.
• Integrated AWS S3 for file storage, and implemented pre-signed URL generation.
• Added scheduled tasks using cron jobs to send daily reminder emails.
• Reduced manual email effort by 40% using automation.

• Handled customer transaction issues and database corrections via SQL.
• Improved system uptime by responding quickly to technical escalations.
• Developed internal automation scripts using Python to process data. As a TechOps Engineer, I serve as a crucial bridge between field operations and the technology team, ensuring smooth coordination and providing frontline support for all technology-related queries and issues.
• In addition to my operational responsibilities, I am also actively engaged in Java development, contributing to backend solutions, and process automation initiatives.

• Function as an essential connector between field operations and the technology team, ensuring fluid communication and prompt resolution of all tech-related issues.

• My responsibilities include database management, report generation using JasperReports, providing frontline technical support, and coordinating with vendors.
• I also contribute to backend development with my working knowledge of Java, assisting in automating processes, and supporting management in various technology-driven initiatives.