Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arpit Dwivedi

QA Manager|Lead

Summary

Strategic QA Leader with 13+ years of experience driving quality assurance, automation, and test governance across airline, telecom and security domains. Proven success in leading cross-functional teams, building scalable automation frameworks, and ensuring on-time, defect-free releases in Agile/Scrum environments. Skilled in aligning QA processes with business goals, mentoring engineers, and implementing metrics-driven, shift-left strategies to reduce defect leakage and accelerate release velocity.

Overview

14
14
years of professional experience
3
3
Certifications

Work History

Team Lead

Infogain India Pvt Ltd
01.2020 - Current

· Managed planning, risk, and scope as Project Manager, ensuring seamless delivery across global teams.

· Spearheaded QA efforts across multiple airline domain projects, leading teams of up to 10 engineers and ensuring 100% on-time delivery of high-quality releases.

· Leveraged Copilot to automate creation of 160+ Test Scenarios, boosting coverage and reducing design time by 50%.

· Automated Fitnesse suite via UI utility & API integration, cutting manual effort by 70%.

· Designed and implemented test strategies and automation frameworks using Selenium with TestNg and Cucumber BDD, improving test coverage by 35%.

· Led Continuous Validation Testing (CVT), Feature Integration Testing (FIT), Feature Function Testing (FFT), System Integration Testing (SIT), identifying critical defects early and improving release stability.

· Collaborated with cross-functional teams and clients to align QA deliverables with business goals, resulting in 20% faster sprint velocity.

· Mentored junior engineers, improving onboarding time and code review pass rates.

Key Projects:

· CAE (Project Manager) – Led Crew Rules Fitnesse Automation , implementing automation-first strategy that significantly reduced regression cycle times.

· Sabre (Lead/Senior QA) – Directed QA strategy and automation for RO-DA/APIQ, NDC, AREX Exchange, Ticketing (MFOL/EMD) , aligning test coverage with business-critical airline operations.

Senior Information Engineer

DXC Technology
02.2018 - 01.2020

· Led QA initiatives for Sabre's Crew Manager application, executing end-to-end testing and driving Web and API automation using Fitnesse, Selenium and Postman.

· Developed and maintained test cases in HP ALM, achieving 95% test case reusability across modules.

· Implemented automation for regression testing, reducing test cycle time by 40%.

· Actively contributed to COE meetings, introducing process improvements adopted across teams.

Associate

Cognizant Technology Solutions
11.2011 - 02.2018

· Delivered robust QA solutions for clients like McAfee and Comcast, performing Functional, Automation, API, and backend testing across complex systems.

· Automated web-based scenarios using Selenium with Java, REST services using Parasoft SOA Test and RestAssured, improving test efficiency and reliability.

· Validated large-scale data migrations and backend processes using SQL and HUE, ensuring 100% data integrity across Oracle, SAP, Netezza databases etc.

· Integrated tools like Cloudera Manager, RabbitMQ and AppDynamics for real-time performance monitoring and worked on code coverage analysis using Cobertura.

· Performed basic load testing of web services using JMeter to assess performance.

Education

B. Tech - Computer Science & Engineering

Gautam Buddh Technical University
07-2011

Skills

    QA Leadership & Strategy: Test planning & Governance, Risk Mitigation, Shift-Left QA, Team Mentoring, Metrics (Defect Density, Coverage, Velocity)

    Automation & Frameworks: Selenium, Playwright, TestNG, Cucumber BDD, Fitnesse

    API Testing: Postman, SOAP UI, RestAssured, Parasoft SOA Test

    CI/CD & DevOps: Jenkins, Git, Docker, Cloud Platforms(GCP, AWS, Azure)

    Test Management & Reporting: JIRA, Rally, Zephyr, HP ALM

    Agile & Scrum Methodologies: Sprint Planning, Backlog Grooming, Retrospectives

    Database Validation: SQL, Oracle, Netezza, SAP DB

    Performance Monitoring: AppDynamics, Cloudera, RabbitMQ, JMeter

    Programming & Tools: Java, JavaScript, Shell Scripting, Maven, ServiceNow, Kibana, Cobertura, IDEs (Eclipse, IntelliJ IDEA)

    Soft skills: Leadership, Cross-Team Collaboration, Conflict Resolution, Stakeholder Management, Strategic Communication, Continuous Improvement

Certification

Generative AI Fundamentals – 2024

Timeline

Team Lead

Infogain India Pvt Ltd
01.2020 - Current

Senior Information Engineer

DXC Technology
02.2018 - 01.2020

Associate

Cognizant Technology Solutions
11.2011 - 02.2018

B. Tech - Computer Science & Engineering

Gautam Buddh Technical University
Arpit DwivediQA Manager|Lead