Strategic QA Leader with 13+ years of experience driving quality assurance, automation, and test governance across airline, telecom and security domains. Proven success in leading cross-functional teams, building scalable automation frameworks, and ensuring on-time, defect-free releases in Agile/Scrum environments. Skilled in aligning QA processes with business goals, mentoring engineers, and implementing metrics-driven, shift-left strategies to reduce defect leakage and accelerate release velocity.
· Managed planning, risk, and scope as Project Manager, ensuring seamless delivery across global teams.
· Spearheaded QA efforts across multiple airline domain projects, leading teams of up to 10 engineers and ensuring 100% on-time delivery of high-quality releases.
· Leveraged Copilot to automate creation of 160+ Test Scenarios, boosting coverage and reducing design time by 50%.
· Automated Fitnesse suite via UI utility & API integration, cutting manual effort by 70%.
· Designed and implemented test strategies and automation frameworks using Selenium with TestNg and Cucumber BDD, improving test coverage by 35%.
· Led Continuous Validation Testing (CVT), Feature Integration Testing (FIT), Feature Function Testing (FFT), System Integration Testing (SIT), identifying critical defects early and improving release stability.
· Collaborated with cross-functional teams and clients to align QA deliverables with business goals, resulting in 20% faster sprint velocity.
· Mentored junior engineers, improving onboarding time and code review pass rates.
Key Projects:
· CAE (Project Manager) – Led Crew Rules Fitnesse Automation , implementing automation-first strategy that significantly reduced regression cycle times.
· Sabre (Lead/Senior QA) – Directed QA strategy and automation for RO-DA/APIQ, NDC, AREX Exchange, Ticketing (MFOL/EMD) , aligning test coverage with business-critical airline operations.
· Led QA initiatives for Sabre's Crew Manager application, executing end-to-end testing and driving Web and API automation using Fitnesse, Selenium and Postman.
· Developed and maintained test cases in HP ALM, achieving 95% test case reusability across modules.
· Implemented automation for regression testing, reducing test cycle time by 40%.
· Actively contributed to COE meetings, introducing process improvements adopted across teams.
· Delivered robust QA solutions for clients like McAfee and Comcast, performing Functional, Automation, API, and backend testing across complex systems.
· Automated web-based scenarios using Selenium with Java, REST services using Parasoft SOA Test and RestAssured, improving test efficiency and reliability.
· Validated large-scale data migrations and backend processes using SQL and HUE, ensuring 100% data integrity across Oracle, SAP, Netezza databases etc.
· Integrated tools like Cloudera Manager, RabbitMQ and AppDynamics for real-time performance monitoring and worked on code coverage analysis using Cobertura.
· Performed basic load testing of web services using JMeter to assess performance.
QA Leadership & Strategy: Test planning & Governance, Risk Mitigation, Shift-Left QA, Team Mentoring, Metrics (Defect Density, Coverage, Velocity)
Automation & Frameworks: Selenium, Playwright, TestNG, Cucumber BDD, Fitnesse
API Testing: Postman, SOAP UI, RestAssured, Parasoft SOA Test
CI/CD & DevOps: Jenkins, Git, Docker, Cloud Platforms(GCP, AWS, Azure)
Test Management & Reporting: JIRA, Rally, Zephyr, HP ALM
Agile & Scrum Methodologies: Sprint Planning, Backlog Grooming, Retrospectives
Database Validation: SQL, Oracle, Netezza, SAP DB
Performance Monitoring: AppDynamics, Cloudera, RabbitMQ, JMeter
Programming & Tools: Java, JavaScript, Shell Scripting, Maven, ServiceNow, Kibana, Cobertura, IDEs (Eclipse, IntelliJ IDEA)
Soft skills: Leadership, Cross-Team Collaboration, Conflict Resolution, Stakeholder Management, Strategic Communication, Continuous Improvement