Hi, I’m
Arpit N
Relationship Manager
Bengaluru
Summary
Insightful sales associate with 4+ years of professional experience in Banking and Ed-Tech Domain. In previous positions, exceeded quarterly sales targets by 10-20% every quarter.
Overview
4
years of professional experience
5
years of post-secondary education
Work History
ICICI BankBangalore
Relationship Manager (Wealth and Trade)
03.2023 - Current
Job overview
- Communicating regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Developing and cultivating lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Building and maintaining relationships with new and existing clients while providing high level of expertise.
- Achieving goals for sale of bank products and services and exceeded performance metrics for customer service.
- Created and maintained databases to track customer discussions and preferences for accurate, updated records.
- Maintaining knowledge on banking products and distribution to provide optimal service support in fields of Life Insurance, General Insurance, Mutual Funds, Stock Market, Portfolio Analysis, Credit Cards, Loans and Deposits and many other products.
- Monitoring customer feedback and generating reports to identify areas of improvement.
- Creating financial dashboards to provide insights into key performance indicators.
The Knowledge Academy Pvt. LtdBengaluru
Senior Inside Sales Manager
08.2022 - 03.2023
Job overview
- Established New Market and Business Development for the SAP Training portfolio which has been launched recently
- Surpassed sales goals by 128% quarterly with implementation of diverse sales tools and strategies.
- Increased referrals 15% by building productive partner networks.
- Increased referrals 7% by building productive partner networks.
- Worked closely with other departments to promote products and marketing campaigns.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
Simplilearn Solutions Private LimtedBangalore
Senior Inside Sales Representative
11.2021 - 06.2022
Job overview
- Accelerated the Direct Sales for the US Region where I used to work for achieving a standard basic target of USD 28000.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Increased referrals 12% by building productive partner networks.
- Secured new accounts by strategically pursuing leads, generating over $28000 in revenue monthly.
- Achieved my KRA's on a constant basis and was able to maintain a all time average of 103% achievement of my KRA's.
- Stayed current on company offerings and industry trends.
UpGrad Education Private LimitedBangalore
Senior Inside Sales Representative
12.2019 - 11.2021
Job overview
- Spearheaded here into Direct Sales for the India Region, where I have worked for New Market Development.
- Strategized to make the New Programs Vertical Grow and making the Newly launched Courses a Huge Success along with my fellow Team Mates at a Conversion Percentage at an average of 9%.
- Excelled and achieved my KRA's and maintain an average achievement of 105-120% of my KRA's with a very good response on the new courses.
- Worked closely with other departments to promote products and marketing campaigns.
- Worked for Sales of Various Products, including Digital Marketing, Healthcare Management, Human Resource Management, Data Science and AI, MBA and Product Management, Financial Management.
Education
Sri Balaji SocietyPune
MBA from Marketing And Finance
07.2018 - 04.2020
University Overview
- Completed professional development in Marketing and Finance
- Awarded first Prize for 2 times in Marketing Practicals conducted by the college, during admission and after Summer Internship before 2nd Year Commencement
- Elected to Class Representative for the class in 2019
- Awarded Best Appendence Record Award, with a Cash Prize of Rs. 5000 and a Certificate for maintaining 100% attendance in 1st Year of MBA.
The Maharaja Sayajirao University of BarodaVadodara
B.Com from Accounting And Personal Finance
06.2014 - 04.2017
University Overview
- Member of NCC, as a Cadet and then Promoted to Junior Under Officer
- Continuing education in Business Communication, Marketing, Economics, Accounting and Personal Finance
- Awarded Certificate of Excellence and Gold Medal from University 3 times for National Level representation of University and 3 GUJ BN NCC at various Places like IISM, Gulmarg, IMA Dehradun, Hindusthan University Coimbatore.
- Awarded Silver Medal at IMA Dehradun for Debate Competition
Skills
Internal SalesAssist SalesStory TellingActive ListeningTime ManagementProblem SolvingEmpathyIdentifying Buyer NeedsBehavioral SciencePerseverance
Investment and Wealth Planning
Customer portfolio management
Banking
Relationship building and management
Sales expertise
Service support
New business generation
Business relationship cultivation
Strategic selling
Timeline
Relationship Manager (Wealth and Trade)
ICICI Bank
03.2023 - Current
Senior Inside Sales Manager
The Knowledge Academy Pvt. Ltd
08.2022 - 03.2023
Senior Inside Sales Representative
Simplilearn Solutions Private Limted
11.2021 - 06.2022
Senior Inside Sales Representative
UpGrad Education Private Limited
12.2019 - 11.2021
Sri Balaji Society
MBA from Marketing And Finance
07.2018 - 04.2020
The Maharaja Sayajirao University of Baroda
B.Com from Accounting And Personal Finance
06.2014 - 04.2017