Sneha Sanap
Banker
Nasik,Maharshtra
Summary
Banking professional with 3 + years of rich experience in trade finance sales, operations, and business development. Proficient in all aspects of business banking, product management, portfolio management. Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Overview
13
13
years of professional experience
Work History
Relationship Manager- Wealth & Trade
ICICI Bank LTD
NASHIK
06.2022 - 07.2024
- Managed a portfolio of 150 business clients and grew it by more than 60%.
- CASA MAB book was increased with 14 crore.
- Effectively supported branch-based business bankers on sizable business credit deals as needed.
- Acquired and deepened PODS (Partners, Owners, Directors, Signatories) 360 banking relationship.
- Up sell of trade and treasury products like LC, BG, PCFC, EBN, Buyers credit, Factoring, supply chain finance, forwards & options etc.
- Promoted digital facilities like Trade online, Instabiz, and Trade emerge by conducting seminars, training, and arranging promotional events on behalf of the bank.
Relationship Manager- Cards
ICICI BANK LTD
03.2021 - 06.2022
- Increase credit card customers for ICICI Bank Limited
- Engage and educate customers on credit card usages
- Responsible for daily/monthly sales targets
- Update and manage contact database with accurate profiles, notes, and relevant information
- Undertake training on the firm's markets and products, and improve on selling skills
- Assist customer with completion of the credit card application- Physical and digital
- Follow through on customer inquiries, requests or complaints
- Rapport built up and coordination with ICICI Bank branch staff to generate leads and increase credit card business for the bank
- Create and drive alternate channels for Sales along with the regular channels
- Open up avenues for business through corporate channel
- Mentor and guide the sales team to meet the organization requirements
- Initiate innovative promotional schemes to enhance visibility of credit card in bank branches
- Recommend modifications to current product and processes
- Coordinate with product teams, credit & operations teams to ensure a smooth flow of the business
- Recruit, train and motivate channel sales team
- Achieve sales targets
- Guide channel sales team and introduce clients to them
- Maintain knowledge on all bank products and services and assist to resolve customer queries
- Develop new relationships with customers to increase revenue and accounts
Vodafone Store Manager
VODAFONE INDIA LTD
07.2015 - 03.2021
- Handling Entire store
- Reaching sales targets and increasing profits
- Dealing with customer service issues such as queries and complaints
- Looking after the billing and banking
- Organizing Rotas and Holiday
- Interviewing and recruiting new staff
Vodafone Store Executive - Team Coach
VODAFONE INDIA LTD
08.2013 - 06.2015
- Handling MIS on daily basis
- Handling walk-in Customers
- Co-coordinating with Franchisee Operations
- Looking after the billing and banking
3G Promoter
IDEA CELLULAR LIMITED
11.2011 - 06.2013
- Handling showrooms walk-in for sales & service
- Keep exceptional follow-up, leading to increase repeat and referral business
- Serving the showrooms as per there requirements, Sourcing for new business
Education
Bachelor of Business Administration - Business Administration
BYK College Nashik
07.2011
MS-CIT - Information Technology
Skills
- Sales Experience
- Excellent Communication Skill
- Customer Service Oriented
- Customer Relationships
Timeline
Relationship Manager- Wealth & Trade
ICICI Bank LTD
06.2022 - 07.2024
Relationship Manager- Cards
ICICI BANK LTD
03.2021 - 06.2022
Vodafone Store Manager
VODAFONE INDIA LTD
07.2015 - 03.2021
Vodafone Store Executive - Team Coach
VODAFONE INDIA LTD
08.2013 - 06.2015
3G Promoter
IDEA CELLULAR LIMITED
11.2011 - 06.2013
Bachelor of Business Administration - Business Administration
BYK College Nashik
MS-CIT - Information Technology
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