Arpit Vaish
Columbia Sports
Noida
20
years of professional experience
Retail leader with 15+ years of experience in driving business growth, retail operations, customer experience, and brand development across fashion, footwear, and sports categories. Expert in strategic planning, P&L management, retail expansion, and building high-performing teams. Proven success in delivering customer-centric excellence, and business transformation.
Work History
Head Retail Operation & Training
2 Years 8 Months- Driving P&L ownership, business strategy, and profitability across all stores.
- Standardizing retail operations, SOPs, audits, and inventory management.
- Delivering premium customer experience through global brand guidelines.
- Leading and training regional, area, and store managers for performance excellence.
- Setting and monitoring sales KPIs (ATV, UPT, conversion, footfall) to drive growth.
- Driving retail expansion, new store openings, remodels, and projects.
- Collaborating cross-functionally with marketing, merchandising, supply chain, finance, HR & IT.
- Integrating omni-channel solutions (BOPIS, endless aisle, click & collect) and retail tech adoption.
AGM - Business Development & Operation
8 Months- Grew topline business and maximized profitability store by store.
- Streamlined inventory control, reduced shrinkage and damages.
- Expanded image-building stores within rental budgets.
- Developed franchisee model & maintained smooth operational processes.
- Enforced service quality protocols to deliver ideal customer experience.
DGM - Retail Operation & Business Development
10 Months- Company Overview: Pan India
- Defined business growth roadmap aligned with corporate strategy.
- Built and developed a strong operation team with focus on sports retail.
- Maintained strong partner brand relations for merchandise & promotions.
- Expanded retail presence and improved brand visibility.
- Monitored franchisee business ensuring ROI.
- Pan India
Retail Manager
5 Years 1 Month- Led strategies to enhance store excellence and commercial performance.
- Identified new areas for expansion, relocation, and resizing.
- Implemented global and local sales strategies.
- Trained and developed store teams to improve sales performance.
- Ensured customer-centric operations & satisfaction.
Retail Manager
1 Year 8 Months- Company Overview: Pan India
- Pan India
Trainee Operation Manager
6 Months- Company Overview: Durban, South Africa
- Durban, South Africa
Senior District Manager
3 Years 1 Month- Company Overview: South
- South
Department Manager
5 Years 5 Months- Company Overview: Delhi
- Delhi
Education
PGDM - Retail Management
B.Com - Mathematics
Skills
Retail operations management
Business strategy development
P&L ownership
Budget planning and analysis
Customer experience enhancement
Team leadership and mentoring
Training and development programs
Business growth initiatives
Merchandising strategies
Inventory control
Audit and compliance oversight
Franchisee support and development
Negotiation skills
Brand management excellence
Omni-channel retail strategies
Accomplishments
- Converted loss-making stores into profitable ones within 6 months.
- Groomed teams to take higher responsibilities.
- Delivered highest L2L growth in South (01/01/17 - 12/31/19).
- Improved profitability of Footin Concept via strategic moves.
- Selected among Top 2 District Managers in 2014.
Affiliations
Started an organisation, dedicated with an objective to take care of Health, education and Social welbeing of deprived kids and women of the society
Timeline
Head Retail Operation & Training
Columbia Sports
02.2024 - CurrentRead More
AGM - Business Development & Operation
Liberty Shoes Limited
06.2023 - 02.2024Read More
DGM - Retail Operation & Business Development
SSIPL
06.2022 - 04.2023Read More
Retail Manager
Bata India Limited
05.2017 - 06.2022Read More
Retail Manager
Footin by Bata
09.2015 - 05.2017Read More
Trainee Operation Manager
Bata
03.2015 - 09.2015Read More
Senior District Manager
Hush Puppies
02.2012 - 03.2015Read More
Department Manager
Big Bazaar
06.2006 - 11.2011Read More
Somaiya Institute of Management
PGDM from Retail Management
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University of Allahabad
B.Com from Mathematics
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