Arpita Narayan
Pune
Summary
Experienced associate process manager in investment banking operations, focusing on trade processing, confirmations, settlements, and reconciliations. Demonstrated ability to lead teams and coordinate effectively with front and middle office stakeholders to implement process improvements. Proficient in managing the complete trade lifecycle, handling exceptions, and ensuring compliance with global market deadlines. Aiming for middle office or trade support roles in leading global investment banks.
Overview
2
2
years of professional experience
Work History
Associate Process Manager
eClerx
Pune
05.2024 - Current
- Process and oversee a team of over 15 members supporting FX and OTC derivatives trade confirmations and settlement operations.
- Manage the end-to-end trade lifecycle, including pre-trade confirmation, post-trade confirmation, settlement matching, fails handling, and Nostro reconciliations.
- Investigate and resolve trade discrepancies by coordinating with custodians, counterparties, and internal stakeholders, achieving 95% issue resolution within SLA.
- Prepare and process manual payments using SWIFT MT and MX messages, ensuring accurate settlement execution, and timely completion.
- Monitor settlement status and exceptions through global infrastructures such as CLS and LCH, ensuring timely settlement completion and escalation of critical breaks.
- Partner with Traders, Clients, and Static Data teams to maintain accurate reference data, reducing downstream settlement failures and confirmation breaks.
- Identify and escalate unusual settlement patterns (late confirmations, off-market trades, repeated fails) to support client-side surveillance and governance.
- Drive process standardisation by creating SOPs and building process models using ARIS, improving documentation quality, and team training efficiency.
Education
Master of Business Administration - Finance
Christ University
Bengaluru, IN-KA2024
Skills
- Trade lifecycle management
- Trade reconciliation
- Regulatory compliance
- Exception resolution
- Settlement coordination
- Communication skills
- Problem-solving
Timeline
Associate Process Manager
eClerx
05.2024 - Current
Master of Business Administration - Finance
Christ University