Arsha Tyagi
Gurgaon,HR
Summary
Dedicated and results-driven finance operations professional with 6+ years of experience in managing financial processes and optimizing operational efficiency. Proven expertise in financial analysis, risk management, and process improvement. Skilled in utilizing technology to streamline financial operations and deliver accurate financial reports. A track record of collaborating cross-functionally to achieve organizational goals. Experienced credit management professional adept at analyzing consumer credit reports, providing tailored resolutions, and empowering individuals to maintain and improve their credit scores.
Overview
8
8
years of professional experience
Work History
Lead Analyst
American Express
07.2022 - Current
- A people leader role to manage profiling of contracts in the system pertaining to US corporate card
- Managing Client Incentive Contract review, setup, Payment and Month-End accounting with a large team of 8+ direct reports
- Managing a client base of 5000+ Corporate Clients for incentive payment due over months with an incentive value of $ 800 Million plus
- Responsible for the review of contracts, ensuring contractual payment to corporate client on the incentive calculation and payout of Collaborate with Partner Operations Governance on relevant initiatives and deliverables
- Provide data support to various partners and stakeholders for Middle and Large Market segment
- Well versed with stakeholder management, i.e
- Pricing, Contracts Management, Controllership, Technology & Business
- Interact with various work groups to identify specific areas of focus and issues requiring leadership attention, flag any pressure points, and resolve time sensitive issues
- Detailed knowledge of credit card contracts, clauses, and financial implications
- Incentive Accounting, Reconciliation & Reporting
- Well versed with Incentive Contract setups, Payments, Variance Analysis and Month-end Accounting.
Process Adviser
Barclays
03.2020 - 07.2022
- Manage business accounts and update account details for customers and small businesses
- Interface with Debt Management Companies (DMCs) and Debt Collection Agencies (DCAs) to oversee and manage customer and small business financial profiles
- Provide expert assistance to clients in comprehending their credit profiles and devise strategies to enhance and sustain their credit scores
- Proficient in analyzing credit reports, pinpointing areas for improvement, and offering customized resolutions to address financial obstacles
Account Manager
Encore Capital Group
12.2016 - 06.2019
- Expertise in collection management, efficiently recovering outstanding debts and mitigating financial risks.
- Skilled in analyzing consumer credit reports and offering customized resolutions to enhance credit scores and address financial challenges.
Senior Executive
WNS
04.2016 - 11.2016
- Assist customers with inquiries related to flights, hotels, and vacation packages on Lastminute.com, providing expert guidance and support to ensure a seamless booking experience
Education
Graduate Certificate Program - Data Science
UpGrad
07.2024
B.Tech - Computer Science
Sobhasaria Group of Institutions
Rajasthan01.2015
Senior Secondary from CBSE Board -
Bhartiya Public School
Sikar, India01.2011
Skills
- Data Analysis
- Microsoft Excel
- SQL
- Contract Management
- Leadership
- Data Visualization (Tableau, Power Bi, Matplotlib)
- Python
- Stakeholder management
- Customer Engagement
- Client Interactions
Timeline
Lead Analyst
American Express
07.2022 - Current
Process Adviser
Barclays
03.2020 - 07.2022
Account Manager
Encore Capital Group
12.2016 - 06.2019
Senior Executive
WNS
04.2016 - 11.2016
Graduate Certificate Program - Data Science
UpGrad
B.Tech - Computer Science
Sobhasaria Group of Institutions
Senior Secondary from CBSE Board -
Bhartiya Public School
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