Arshad Raza
New Delhi
Summary
About Me: Highly meticulous and accurate analyst with 5+ years of experience and excellent problem-solving skills. Innovative mindset and open for suggestions are approaches to solving complex problems quickly and efficiently in order to ensure the efficiency of a team and organization.
Overview
9
9
years of professional experience
Work History
Analyst
Think and Learn Pvt Ltd
Noida
05.2022 - Current
- Handling the data and managing the data as per the project demand
- Preparing the weekly and monthly report and doing analysis on weekly basis
- Maintaining the customer journey and providing the better solutions
- Connecting with customer on a daily basis and handling the queries
- Responsible for completing work within TAT and maintaining the quality of the project.
Cielo Ecommerce Consultancy
12.2021
- Managed the Data of the ecommerce domain
- Analysis on the Customer Journey on the Ecommerce platform
- Data Report on a daily, weekly and monthly
- Analysis on the Website Research
- Responsible for quality control of project and TAT breach
- Quality Auditing on the website
- Legal and Compliance product analysis.
Senior Associate
Netscribes India Pvt Ltd
04.2018 - 12.2021
- Worked as a catalog data specialist and leading the team toward creating saleable content
- Coordinate with the team to ensure product content is accurate
- Systematically organize, manage the product data
- Generating reports and doing analysis for the enrichment of the process
- Leading the team with the assignments and handling queries
- Participating in creating and updating training materials; providing training and assistance to new hires
- Weekly discussion with the entire team for the improvement of the process
- Preparing RCA on the raised escalation and explaining the root cause of the error.
Associate
Netscribes India Pvt Ltd
11.2016 - 03.2018
- Worked as a Quality Analyst on e-commerce products following the guidelines and sops
- Maintaining TAT and lowering the error rate
- Checked the vertical, content, and image of the product.
Faculty
School
10.2014 - 08.2015
- Taught the student from Class 1st to 8th.
Education
M. Com -
Vidyasagar University
B. Com - Accounts
Calcutta University
Secondary (12th) -
C.B.S.E. Board
10th -
B.S.E.B. Board
Skills
- Decision making
- Organization and planning
- Diploma in Computer Application
- SQL,Advanced Excel, PowerPoint and MS Word
- Data Analysis
- Information gathering
- Analytical and Critical Thinking
- Teamwork and Collaboration
Languages
Additional Information
- Personal Info:
- DOB:25/12/1992
- Address: Okhla, New Delhi-110025 Phone: +918981909899
Timeline
Analyst
Think and Learn Pvt Ltd
05.2022 - Current
Cielo Ecommerce Consultancy
12.2021
Senior Associate
Netscribes India Pvt Ltd
04.2018 - 12.2021
Associate
Netscribes India Pvt Ltd
11.2016 - 03.2018
Faculty
School
10.2014 - 08.2015
M. Com -
Vidyasagar University
B. Com - Accounts
Calcutta University
Secondary (12th) -
C.B.S.E. Board
10th -
B.S.E.B. Board
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