Arshia Kaul

• Partnered with cross-functional teams (Controlling, Audit, Technology, Operations and Product) to accelerate maturity of controls, process and enhance global compliance health.
• Managing India market involving Flipkart marketplace and PhonePe business. Implemented a comprehensive controls framework to support strategic business and financial maturity efforts, encompassing Advertising and Payment revenue workstreams with a combined annual revenue of ~$600M.
• Steered business led transformation activities from a control execution standpoint.
• Explored emerging risks and identified opportunities to embed compliance by design into new programs like Coupa Source to Pay, bank reconciliation automation, NextGen 3-way match among others.
• Managed audit readiness and supervised audit cycle ensuring effective mitigation/remediation efforts. Led SOX compliance for Accounts Payable process in the North American market with an annual spend of ~$500B.
• Conducted SOC1 reviews with a focus on complimentary user entity controls (CUECs).
• Re-engineered the certification process for Risk & Control self-assessments.
• Partnered with business to investigate potential audit deficiencies, drive resolution of control issues and unmitigated global risks.

Managed multiple projects for Microsoft’s sales and marketing entity (GSMO) in India.

• Functioned as Onsite lead (Controls & Compliance Manager) for internal control testing, with reporting to India C&C lead. The client’s Internal Audit team relied on EY’s testing.
• Evangelized compliance requirements across business segments by collaborating with leadership in training and education, resolving compliance related queries.
• Validated high risk sales deals to identify potential anti-corruption/ bribery risk and any policy non-compliance with a focus on public sector business.
• Conducted core process reviews including sales deals, marketing operations, GDPR/ privacy, travel, gift & hospitality, one time vendor payments.

Operational risk and internal controls review for organization’s captive units spanning across the US & the Middle East markets for processes - billing & SLA, quality & training, contractual compliance, and access rights (SOD).

• Overarching role of an Individual contributor and Team Lead.
• Led a team to drive retail chain audits for a leading fast-food and pharmaceutical brand.
• Proposed and executed a QC (production) process improvement, resulting in notable cost savings for the client.
• Identified suspicious transactions as part of compliance audit.
• Identified and reported multiple cases of significant regulatory non-compliance for prominent healthcare company.
• ICFR compliance mandate for a leading name in renewable energy.
• SOX 404 compliance for an auto-ancillary major. Identified significant control gaps in the design phase.